Apartamentos Moraña

We arrived on the 30th October and checked out on 5th November. Having stayed in block 2 on previous visits this year with no views but loved, we stayed in 407 overlooking the pool with a seaview, which was well worth the extra. Outstanding service from check-in to housekeeping, every 2nd day, the maintenance lads and the staff in the bar, all were so pleasant which helped make our stay so enjoyable. Great location, yes it's on the hill, we were fine with it but could see people with mobility issues having problems although there are ways around it from the strip and Old Town. Looking forward to going back in February!!!

This was my first time staying at these apartments and I have to say my opinions are a little mixed. First off, staff wise I can't complain. They were really friendly on check in and the bar staff were lovely. You can purchase air con and safe use from reception. Both I felt were a reasonable cost. We opted not to chose the air con as there is fans in the room. There was an incident with sun beds one day that did involve certain employees, but I'll come back to that later on. I did think the apartment did need a bit of a revamp, could do with a new lick of paint and some of the grouting around the tiles looked like it had seen better days. The shower was decent, just looked old. Please can we get some bigger towels? They are tiny! Some of the light switches seemed particularly dodgy and the lamp in one of the rooms flickered every so often. The beds however, were actually pretty comfy, kinda hard but almost became memory foam like as the week went on. You've got a decent amount of storage in the wardrobes and if you get chilly, theres fluffy blankets on the top shelf. You can also ask for further pillows at reception if you need one. You've got a kettle and toaster in the kitchen, small hob, sink and basic utensils in the drawers. In the living room there's a long sofa and a single chair. I wouldn't bounce down too hard on the sofa, it didnt seem the strongest. Our balcony view was awesome. You could see one of the pools (the one we used mostly) and you could see the beach. Really good if you want to take some sunset pics. There's a table and chairs outside so you can enjoy breakfast and some quiet time. Bar wise, the menu is pretty simple but it's reasonable food. The salad probably isnt worth the money but we really enjoyed the omelettes, burgers and toasted sandwiches. However there's no allergens listed at all. As I've been to two other accommodations on cardiac hill, I had expected this to be a standard at most places these days. Drinks are decently priced, some of the ice creams were maybe on the higher side than I had expected. Beware of the sangria, it's delicious but there's a high chance of you passing out on your sunbed. You are pretty much right on the strip and the beach, so you can escape if you want to. This accommodation is the one that's closest to the bottom of the hill. Pools are small, but have a depth gradient so suitable for all. After a hot day, the temperature was a welcome change! They're definitely not the coldest ones I've been in. The thing that really affected my opinion of this place, was the day with the sunbed issue. I won't go in to too much detail, but let's just say if you go away for longer than 45 minutes - 1 hour, just for some lunch (on site), your sunbed will likely be given away to someone else if there's a shortage of beds. What annoyed us most, is our beds were given away after just 10 minutes by the male life guard. If you're going to have a policy in place, please ensure all your staf

We took another holiday to Puerto Del Carmen staying at the hotel Morana and again we weren’t disappointed. The hotel is right in the heart of the strip surrounded by lots of bars and restaurant's. The hotel has very friendly staff who are always available. The rooms are very clean and spacious ( air conditioning would be lovely) The Morana has a great pool area with free sun beds for guests As mentioned it’s close to the action you just have to tackle cardiac hill. For beach lovers it’s only a 5 minute walk away. I can’t recommend this hotel enough. Wii be back in 2025…