Blue Sea Puerto Resort

Please take reviews as true as I found out ! Rooms are dirty on arrival mouldy peoples head on floor , asked reception twice to clean it even showed photos and was ignored. Food basic and not a lot of choice I have been to many low value all inclusives but this was poor food , meat uncooked had to return to the chef and point out it was still pink ! Also if your going with children don't bother yes lots of pools but nothing else for them to do not even a mini disco at night , entertainment on a night is 9.30pm till 10.30pm that's it ! If you lucky to get a singer in then they good but if staff do show they do same one each night very poor. Plus sides if rooms was clean they be good as was not a bad size , loads pools freezing but plenty of them, and drinks plenty of choice.

Aircon not working, safe in room not working, was on the 5th floor lift keeps braking down. Balcony door lock broken. Room not clean white mold all around. Food average. Was half board not worth it. Unable to charge drinks to room, have to pay cash pool side. Only one poor pillow on bed.

We booked the Bluesea Interapalace which was white wash and lovely rooms. We got therw then made to stay in the sister hotel across the road. The facilties were good you could access all 3 hoes but the rooms were shockingly dirty and extremely dated and mouldy the carpet was like cardboard and no AC.

Arrived at the hotel and was immediately told go next door to the other reception, what we eventually found out was there are three hotels and it’s pot luck which one you stay in. Got to the room and very outdated but this was not an issue. Things got worse…. We moved rooms three times as the rooms were full of insecticide as there was an issue with bedbugs, looking more at our room it was infested. Second room exactly the same. Third room no bed bugs but insecticide everywhere. Continually during the holiday we saw maintenance people throwing insecticide around which concerned us for our health. If we had been in a position to change hotels we would have. Staff - poor attitude verging on rude, we gave up trying to improve our stay there. Food - this was very good and no issues other than food type and allergy information was mixed up. Entertainment - there was not list of what was on so you had to just try between the bars and it was pot luck if anything was on. Location- fine and only a short walk to the town. Overall until they can sort this bedbug issue out I would not recommend the hotel and can only score it 1. Blue sea you also need to talk to your staff and find out if they actually want to be in the hospitality industry.

Booked holiday as was good price. Mrs then read reviews and started to get nervous , cockroaches blah food bad blah blah. But wow when we arrived it was beautiful and clean and all staff was very helpful and polite. Only negative which a bit of a constructive criticism is that they could do a few more kid friendly meals like put burgers in buns every night. Evening entertainment was good for 3-4 nights poor on others , at night there needs to be more tables and chairs and at night a lot of people were sat on sun lounges. Now for the amazing pools were amazing of which there was 2 .hotel was spotless what food we had was stunning just needs more English choice for kids as most just ate chips every night. Staff super friendly always on hand to help. Our room was beautiful and clean, we will be back miss you already, blue resort hotel

The hotel's room had a lot of bedbugs. The hotel's personel gave us another room, when we told them about this problem. Unfortunately this room also had the same problem - bedbugs :). We were badly bite by them. The manager of the hotel didn't want to offer us anything for a compensation. Better avoid this hotel if you don't want to lose vacation and money. :)