Parque Vacacional Eden anmeldelser

Nothing wow really, cleaning could be better, same as servive. The location is not very good as steep hills etc and nothing around like restaurants. You must resaxh city centre for that. A 3 star hotel ut on certain things i will say 2 stars

Exceptional stay! The hotel offered impeccable service, luxurious amenities, and a prime location near major attractions. The rooms were spotless, spacious, and elegantly designed. The staff went above and beyond to ensure our comfort. The breakfast buffet was a highlight with diverse options. Highly recommended for a relaxing getaway!

It is a very good place, with lovely garden and food. The indoor swimming pool is very useful for family!

El confort del apartamento, las vistas y la calidad del buffet nos encanto.

Das Hotel ist prima. Haben Halbpension gebucht, am Abend mussten Getränke seperat gezahlt werden, dies muss nicht sein.

Leider wird man morgens um 8 geweckt weil das housekeeping die Betten und Sessel übers Laminat kratzt um besser putzen zu können. Bei den dünnen Wänden macht das ein Mörderlärm. Ich würde im Urlaub gerne ausschlafen können. Das Zimmer und der Balkon haben leider nie Sonne und blicken auf die Felswand des Barranco. Alles andere ist OK und dem Preis angemessen.

Great staff, food and entertainment. Try the Flamboyan restaurant inexpensive and superb food. Thanks to all the staff in the restaurants, bars, cleaning, animation, reception. Lovely gardens. Free and punctual bus into town Zero thanks to the TUI service though.

We have had three lovely weeks in this great place. The surrounding was beautiful with a lot of space to stroll around in. Big and spacious room with balcony and nice see view. The restaurant delivered food with a great variety of dishes. Convenient with shuttlebus to town. The staff were polite and service minded.

We're 3 days into our stay here & got to say the area, the staff, the food & the prices are exceptional. There's plenty to do on site but there's also a free bus service from the hotel to a shopping mall in the town centre so another bonus. As it stands, we'd highly recommend this place

The food is great, and the staff is mostly very kind and helpful. The views are amazing and it’s close to town. The only thing I wish for is warmer water in the pool on the fifth floor and a bit more available coffee for my husband… he gets cranky otherwise…

We stayed in this hotel as part of a Tui package holiday. Overall we really enjoyed the place, it’s not 5 star but for what we paid it was great. Our room was spacious and had a balcony overlooking beautiful gardens. The buffet style breakfast was excellent and set us up for the day. And now the hitch! The rooftop pool is a naturist pool which we wanted to use. Access is only allowed via special access card which is good, however while we were up there every hour male staff were wandering around, sweeping up around us etc unnecessarily and generally loitering. I complained at reception and the male member of staff dismissed me out of hand and said he also went up there from time to time! Not appropriate in my view which is why I’ve mentioned it on here. Maybe I’m being prudish and if it doesn’t bother you then fine, but it put us (particularly my wife) off using it again.

This is the worst hotel experience we have ever had .. the photos are nothing like the hotel.. misleading ..it is a run down 70s hotel with old dated furniture. As soon as we walked into the reception I felt like crying , it just looked tired , unwelcoming and budget. We paid £850 each and paid £300 upgrade as our previous hotel had building works . The gardens are mostly dead and not well kept, we walked 5 mins down a dark slope to dining area .. couldn’t believe the food on offer .. just nasty, cheap and unappealing.. was served with a nice local wine from a friendly waitress . (she was attentive friendly and gave us tips of lively bars and shopping centres.. ) unfortunately she went off and was replaced by rude male waiters who you had to ask three times to have a drink with your meal.. and walked off all the time.. made us feel an inconvenience asking for a small glass of wine .. we then Went up to our room , in a small old rickety lift . At first glance the room was a nice size over looking the pool.. pulled back bed covers to find two long black hairs in the bed , stains on bed throws (don’t think they are washed regularly). No air conditioning. Asked reception for 2 fans and £20 deposit we were given one 20 year old fan and a heater. Bathroom floor looked dirty , black mould around sliding door , thick yellow stuff coated on side of sink .. felt like throwing up. Day one went to pool , dirty sun beds, freezing water no bar drinks .. to get a drink you had to go down the lift , five floors walk through reception around side of hotel , down slope to bar adjacent from restaurant 15 min walk there and back balancing drinks in the lift . The other pool was a cold larger one , (bar 3 min walk ) took 10 mins for two people to make a cocktail and pour a lager ..whilst talking leaving me standing while walking off and just couldn’t be bothered. The food got a little bit better throughout the week but 2 days later my partner had severe sickness and diarrhoea and spent whole day in bed he refused to eat anything for rest of the week . The grounds are hilly , dirty rocks with huge over grown cliffs with what looks like dead carcass lying at bottom. Spoke to TUI advisor to be told that it was a very different type of hotel. then got email to say that the hotel had offered to change our room? But no one from hotel approached us and the whole hotel was the problem not just the room.. was offered £100 in compensation and was given a bowl of old fruit , a bottle of red wine which we don’t drink and two stems in a vase from the garden. There’s a lovely fat ginger cat which positions himself just halfway up the step slope on the cliff and is well fed by hotel guests. The lizards are really cute and entertaining. The huge rat running around as we sat on patio to entrance of restaurant caused a scream or two from other guests . There are cockroaches in reception area and although their is a shop and bar it was never opened. Entertainment is up two

Great 3 star hotel Perfect for a mini break Yes - it is hilly but no more than 15 minute walk into centre of Puerto de la Cruz Plus there is always the hotel shuttle bus if talking isn’t for you Buffet style breakfast and dinner Reasonably priced drinks Staff are lovely Superior studio was huge Room 511. Set in gorgeous well maintained gardens.

We went eden for 10 Days, what an amazing hotel with beautiful gardens & Pools We would like to thank all the staff for being so friendly & helpful. The entertainment was really good from bingo, karaoke & singers. The food was excellent with a wide range to choose from. Really nice rooms, kept really clean. It is quite hilly going into the town but there is a free shuttle bus , also you can get a taxi from around 5 euros.