Radisson Resort And Residences Tenerife

Мне понравится отель с красивым садом и бассейном . Удобное местоположение , до пляжа идти 20 минут . Доброжелательный персонал . Минус отеля :вайфай работает с перебоями . В полупансион входит: завтрак и ужин ＜шведский стол . Завтра с 7 до 10. Ужин с 16.00-21.00. Нас с мужем двух разового питание было достаточно . Спокойное место, что делает отдых комфортным . В целом мы остались очень довольны!

We got to the hotel around midday, i booked the hotel a good few months in advance and it looked really lovely online, had some trouble with signing in but receptionist was kind, went up to our room to drop our stuff off and that’s where the disappointment began, i booked a double room got given a triple (didn’t realise they are basically the same so you get whatever is available) very odd layout with a tv facing the door, three single beds, my partner phoned down to reception and asked why we had a triple room with three beds, their response was “we can push the beds together” my partner said it was okay we can do it ourselves and that was that we left the hotel to explore the town a bit and grab some bits, on return two staff were duct taping our bed together (very strange), your charged if you wanna use the safe, ac was awful, being up in the “attic” was basically like a sauna it got so hot at night that we ended up rearranging the whole room so that the beds can be next to the ac that was blowing out warm air during the night making all 8 nights very uncomfortable for us, we did our best to stay out the hotel as much as possible and if i knew it was aimed for the french and german guests i would of never of booked, if your British don’t bother, your made to feel very uncomfortable especially with the other guest’s don’t really understand what their issue was with us but surely they know staring and looking you up and down is quite rude, we avoided breakfast as best as we could to avoid any contact, all in all our holiday to tenerife was amazing and we are looking forward to coming back… just not at this hotel.

When booking this hotel I was unsure due to mixed reviews, but I'm reviewing based on our stay, for 4 nights. 1. Hotel is on a hill, but manageable for walking. Check in from 15.00, one out of 3 rooms were not ready and we had to wait around 1 hour for the final room to be ready, during the time waiting I went to reception twice and was told 30 mins, again another 30 mins. Not what you need following a long journey from leaving your home. 2. Rooms are a decent size, beds comfy. needs decorating but was clean on arrival. The back door to the balcony had stripping paint, could cause splinters, the door also had cracks in so daylight was entering through not enough to disrupt but a door should not have any cracks in anyway. Walls are so thin you can literally hear everything, luckily we were in the same booking group of our neighbours but the only thing separating our room was a single door. So no privacy noise wise. Obviously can hear traffic outside and the cleaning cupboard was literally next to our room, so from 8am, you will be woken up by cleaners, as they are not quiet nor considerate! Cleaners came in when we had DO NOT DISTURB sign on (although we were not in the room it's not the point. For towel changes, place dirties on floor to be replaced otherwise you will have to use the same towels. No bin Liners in bin. Although can't be helped we had 2 cockroaches in our room throughout our stay, we informed reception lady for cleaners to come in and remove, 1st time she forgot to ask colleague, and 2nd time she called whilst we were at the desk, but noone came to remove them! 3. NO KETTLE/TEA MAKING FACILITIES IN ROOM!. 30 euros to hire one! 4.CASHLESS HOTEL 5. Freezing cold pool! Not many people used it. 6. Food- we were bed and breakfast, there was a variety of buffet style food but personally did not feel it catered for all. If you wanted to purchase buffet lunch it costs 12 euros and for dinner costs 15 euros but this does not include drinks! and you get the smallest cups for hot drinks!! But pool side have selected lunch menu and snacks. 7. Most guests were alot older ( retirement age) mainly German and some French. Although this didn't affect us in anyway, this could make people feel uneasy about feeling isolated (we were a group of 5 english), some Welsh visitors were there too. On the plus side, we had lovely weather, 6 euros to the town puerto de la cruz, one way. There lots of restaurants, bars, and sea views. Is walkable about 20 mins but hilly. Personally we will not be staying at this hotel again. Hope this helps.