Holiday Inn Express & Suites Pryor

Worst experience ever! I called 2 days ago to get a room for my mom who is 76 and my 3 nieces. I gave them my card info but explained I would not be checking in, I live in Texas. They told me I would have to sign a consent form since I would not be present. no problem except I never received it. Called again, oh! She wrote the email wrong. AGAIN, didn’t receive it! Called this AM and finally got it, the day she would be checking in. I did all the prep work to make sure my elderly mom would have no trouble. Finally, received it! Already gave my card info but did type my name, giving consent. The very rude lady at the desk refused to let her have the room, even with me on the phone giving consent. She was not helpful, just very very rude. My elderly mother had to take my 3 nieces to a different hotel because they refused to check her in!! Do not stay here!!!

To start we are platinum elite member no gift bag no welcome. Marsha front desk lady not at front desk had to wait. The room was clean and beds and pillows excellent. Only one coffee went to front desk for more no one there rang bell Marsha came out we asked for couple coffee pod she threw them on the counter and went back out of site.

The good, Pet friendly, Room was nice and clean , bed was very comfortable. The bad the road noise is bad and the TRAINS are non stop blowing their whistles. My room was on the road side, If I stay again I will request a room on the backside hopefully quieter.