TH Madonna di Campiglio | Golf Hotel

Staff - Absolutely fantastic staff, very friendly, attentive and a credit to an average hotel. Room - Booked through Crystal Ski and it’s obvious the hotel give the worst rooms to them. Small, cold, small windows with a limited view, old and in places damaged furniture with no where near enough storage for two people. We did ask to upgrade but were told no other rooms were free. Food - Overcomplicated menu that wasn’t to our taste. Seems to be more designed for the Italian taste. Bar - Great staff again, Guiseppe and Davide always made us feel welcome. Ski room - To small, very crowded at peak time and lockers not big enough. Pool/Wellness - Looks nice but pool water was too cold. We only went once and never again as the water temperature was too cold. Also been told to wear head caps for the pool which were 3 euro each which was just a waste of money as we never wore them again. I would not return to this hotel, the saving grace was the staff who try their hardest to make your stay enjoyable. Hotel is also sold as ski in, but it’s around 300 metres plus from the piste and is uphill. It’s a decent location but not as easy to get in and out. The big plus is the bus from the hotel to town a few times a day. Resort - Madonna Di Campiglio is probably one of the best resorts we’ve skied.

Very friendly,efficient staff especially Majid,Michel and Emma at the bar.Good size,well appointed rooms.Beds firm,variety of pillows available.Plenty of hot water,fridge in room.Ideally situated for skiing.Food quality a bit variable but plentiful.

Fabulous stay. The hotel is perfectly situated for ski in/out. Very comfortable stay. Great selection of food available at both breakfast and dinner. Staff very friendly and accommodating. Special thanks to Majid, our waiter for the week who provided an excellent service and was very hospitable. Michele the commis Gourmet and Emma the barmaid who also made our stay very enjoyable.

Fantastic week skiing, couldn’t get a better location with direct access to slopes. Plenty food, breakfast buffet was great with lots of variety, dinner salad buffet was always nice, main meals were a bit of a hit or miss but you certainly won’t go hungry! Could not fault the service with a special thanks to our waiter Majid, the commis gourmet Michele, the bar staff Emma and all the housekeeping staff.

Perfect location and great spa to sort the legs out after a day on the slopes. The decoration is dated and is probably due an overhaul, but a lovely atmosphere and facilities. Most of the staff were excellent, just the one receptionist with long curly hair was consistently rude.

January 2024 Excited to try a new resort and a new hotel having seen the photos of the Golf Hotel but felt disappointed when we checked in. The hotel website photos showed nice rooms with a good amount of space but ours was at the top of the hotel with a sloping ceiling which we kept banging our heads on. The bathroom had mould on the grouting and was not what we expected for what was flagged as a 4 star hotel. Also the room looked out onto the kitchen delivery area at the back. It was evident that the staff in the restaurant were under pressure to accomodate the number of guests, and although we were given a table, and told that this was where we would sit during our stay, the following morning we were moved again. That evening no one seemed to know what to do with us as the table had been occupied with another group and we were left to our own devices to try and find another table. The only word I can use to describe this would be chaos as no one seemed to help until after I complained?. Should you decide to use this hotel try and find out when the Polish school holidays are happening as that market is really all they seem to be interested in accomodating, and we felt rather ignored. We do not mind children, and the staff managed as well as they could, but I feel that all guests should be treated as welcome guests and not as an afterthought. On the plus side we were able to hire our skis on site and there was a boot room available to store them in the hotel although I must add that the hard, tiled floors were very unsafe when mixed with snow and ski boots.