Bay Tree Guest House

I had a comfortable and pleasant 5-day stay at Bay Tree and became very friendly with the pleasant and sincere owners, Fred and Renee. It therefore pains me somewhat to point out certain shortcomings of their guest house. The intention is, however, to assist in improving the place. Positives: Very friendly and welcoming hosts Relatively quiet room with quiet little fridge (room 7) Good mattress Beautiful garden and pool Two pool towels provided Safe parking Good security Well-situated, close to amenities Negatives: Weeks/months' dirt under bed and bed pedestals Weeks/months' dirt inside cupboards (too dirty to unpack my clothes) Headboard not cleaned for a long time Dirt on wall next to headboard Microwave handles/buttons and bed lamp switches extremely dirty Dirty table cloth Unsightly carpet off-cuts used as mats on bed pedestals Room and bathroom is old and needs renovation No 2-point plug provided next to bed (I used my own) Old (cheap?) coffee in dirty coffee holder in room No coffee/tea sweetener, salt or pepper provided in room No table-spoons provided in room Bedding worn/torn and needs replacement No hand-towel provided I got the one employee to properly clean my room on the first morning after my arrival and Renee kindly provided sweeteners, fresh coffee and a second coffee mug. The establishment unfortunately did not live up to its 4-star rating. The room was prop

The property owner was very welcoming. The ambience was good and clean. We travelled to process our visas and the location was a few kilometres from the VFS location. A very secure and serene neighbourhood.

It was a very comfortable place with very helpful staff. They helped with information to get around in Pretoria. The breakfast was also nice. We recommend the place to people planning to travel to Pretoria.

What a friendly welcome by our host Renee. Rooms are spacious and have everything needed for our stay. Nice outdoor space to just relax. Breakfast was served at the time which suited us and was absolutely fabulous. I will return any time. Thanks Renee for a wonderful stay.

Our hosts Renee and Fred were absolutely amazing. Rene was at the gate with a warm welcome despite that i arrived very late in Pretoria (2:00 am). Renee was very caring and every morning she prepared all of us (10) a pot of tea or a cup of coffee. I really liked Renee's tea. My room was cozy and my bed was very comfy. Every morning i loved it when i was awaken by the sound of birds and a beautiful sunshine through my bedrooms window.. . IT WAS MAGICAL! I really appreciate both Renee and Fred's friendliness and caring.

The hosts were absolutely amazing. We were met with a nice cup of coffee and biscuits upon arrival. I tore some ligaments whilst in Pretoria and Renee went out of her way to make me as comfortable as possible. They accommodated my daughter last minute as well. I really appreciate both Renee and Fred's friendliness and caring. Loved everything about our room, walk in closet and bathroom as well!