Hotel Carmen

The staff from reception and from the restaurant are very nice. The breakfast is nice but more variations will be appreciated. The room that we had was nice but could be better. The service was good and also housekeeping. The pool is nice but was with too much chlorine. The bowling is very nice, but the price is very strange since tou have to pay on time spent on the track with a tarif of 10 euros per 30 min. As always, especially for this type of resorts, parking is an issue. The hotel has a parking, but no spots available.

It was our third year staying here, and unfortunately, this year we were quite disappointed. We have two small children and had booked a deluxe suite months in advance. Upon arrival, we were placed on the fourth floor, which was exceedingly hot. The portable AC was not fully functional, and we had to endure the noise it made all night, which was so loud that it disrupted our sleep. The heat and noise were unacceptable, especially considering the almost $200 per night rate. Additionally, the water pressure in the shower was very low, and there were no outlets in the bathroom. Furthermore, the restaurant prices were quite high, and the service did not meet our expectations. Overall, we were very disappointed with our stay, especially given the amount we spent.

Was just ok for one night.Good breakfast .Acces to the Spa …on the stairs …makes the spa use limited.

We had a great stay at this hotel. The check-in experience was ok, it was a bit weird the clerk couldn't find Netherlands in their register, but in the end they gave us Seattle as home address which worked for me. The room had enough space and there were enough amenities. I had a view on a church on a hill. I fortunately didn't share any walls with other rooms, but there is a recurring noise pollution of slamming doors due to the nature of the doors. I think the hotel should do something about that. The breakfast was great, and there are plenty of good restaurants nearby in Predeal. The hotel location is great, not so far away from Peles castle. The hotel has private parking space in the back, which leads to a back entrance. We had some difficulty finding the parking space, but we were tired after 4 hours of driving so perhaps it was just us. We didn't use most of the hotel spa facilities as we used this hotel for passing through. On check-out we had to pay 5 lei (Romanian currency, RON) in taxes per room which is apparently a thing in Predeal.

Needs a little bit more care The room was very comfortable with an excellent bed. But they need to be more careful with the little thing. For example, the shower head had the hose damaged and it was difficult to take a shower. The breakfast was good, but not a 4* hotel breakfast, as there wasn't any fresh fruit juice available (only some fruit beverage, with alot of added sugar).

Super comfy bed Best sleep on a super comfy mattress. It was a shame that the air con unit was very noisy and quite inefficient. The hotel accommodated our request for a quiet room at the back of the hotel. It was lovely and clean and we also made use of the spa facilities.