Gæstebruger
11. januar 2024
Stayed one night (booked by travel agency) and my experience wasn't good. The hotel is well located within walking distance of restaurants, shops and attractions. It can also be quite noisy as loud music is played outside. Small room, with modern decor. Upon arrival, I noticed that the sink was draining super slowly (see photo) and the wifi wasn't working (error message "Couldn't get IP address" with both my mobile phone and my laptop). Even though it was obvious that it was a network issue, one of the hotel employees insisted in messing around with my phone for 10-15 min - to no avail, of course. After several hours, the wifi started working, but with multiple hiccups. The same employee came to check the sink and declared that "it was fine". In the shower the water temperature was constantly fluctuating from scorching hot to cold in a matter of seconds, without touching the mixer. I reported this problem and it was "fixed" the next morning, when there was no hot water at all. Bed and pillows were comfortable. Well lit desk area. Breakfast with decent selection. The staff was generally unhelpful and unpleasant.
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