Old Town Square Apartments

酒店辦入住和真正住的地方不在一個地方。客房是散落的各處的民居公寓，所以，先要去酒店大堂辦入住，然後給你一張紙寫着地址，步行過去，可能是幾百米，可能有一公里，房間夠大，床也多。關鍵是便宜，就看你接不接受拉着行李箱在青石板上嘰哩咔拉的走，箱子又大又重，有點難走，遊客也多，避讓不方便。總之，經濟性是可以的。其他就忽略吧。此地就在步行街口，去景區均可步行。

Апартаменты очень хорошие, в самом центре Праги. В апартаментах есть все необходимое, особенно понравились большие, удобные кровати и душ. После долгой прогулки самое то! Расстроило только то, чтобы заселиться платишь залог 200 евро. Нигде об этом нет информации. Деньги возвращаются не сразу, в течении 7 рабочих дней после отъезда , и нигде нет гарантии что они вернутся.

This is a bait and switch. The pictures are great but the flat was nothing like the pictures. I rented a 2 bedroom. To them it meant a two bed room. There were no bedrooms, just two beds in the living room. The wooden floors were so warped I got a two inch splinter in my foot and had to wear shoes inside thereafter. To top it all off, while not far, the flat they assigned me to, which they would not reveal until the day of check-in, was not even technically IN Old Town. Then they charge me $40 for a ride from the airport when Bolt cost only $20 on departure. This place is crooked and should be avoided.

I would give this a 0 star rating if I could! THIS IS A COMPLETE SCAM! The apartment is completely different from the descriptions. None of the photos in the apartment were shown on the website, even the address was different. Their customer service attitude was awful, with 0 communication, and they refused to reply to my complaint about the photos not matching the description. Apparently many other guests encountered this as well! The lift was broken and the apartment was on the fifth floor- the top of the building. We had to carry 23kg luggages, with an elderly and 3 children. This is absolutely outrages. Honestly avoid this property at all costs!!! Don't fall for their descirptions/ photos because they're not even the same! I would never have booked this property for the expensive price if I knew this would be the condition. We were woken up by the sounds of trams every single morning at 6am and could not sleep until 3am because the noise insulation was terrible. We only knew the location was differnet when we explicitly whatsapped them and asked how come the location seemed different on the welcome email and ******* website. The fire safety system was insufficient and we were, honestly, very lucky to leave the apartment alive.

We were in the two bed apartment which is shown in the photos. Great location and very spacious

The hotel was in very poor condition and not at all what I expected from a listing on ******* ! The room and hotel was in serous need of renovation ! The outside of the hotel was noisy , making it difficult to sleep ! The photos on ******* did not match the terrible condition of the room ! In the bedroom the only lighting was a cheaply made table light and homemade light stand ! The couch looked old and dirty ! I expressed my displeasure to the staff which would not answer the phone ! The only way to communicate with them was by texts ! I never met any of the staff ! Check in was all done thru texts ! I informed them that I was checking out at 10:30 the following morning and that I wanted to be fully reimbursed ! No , one made any attempts to interview me by phone or otherwise ! The next morning after I checked out and rented a room at another hotel I received a text ! The person offered me a different room ! When I texted my displeasure the person stated that since she offered me another room she was not obligated to return the 5 days paid in advance ! I feel as though I was scammed but think that I was not the first person ! I would never do business with this hotel again and would advise everyone to go elsewhere !