Cloister Inn Hotel

My stay at the hotel started with very unwelcoming lady at the reception. There was city tax to pay and I had only cash because my Union Pay card didn’t work there. She told me to look for change because the banknote was 2000 CZK, I said that it was what I got at the ATM, then she told me to go outside to mini market I get change. I refused to do that because it was rainy outside and I was tired after 8 hours on the road, and then she started ignoring me without trying to solve the problem. My mom offered her to pay later when we get the change at the city and only after she gave me the room key. Terrible service!! The other thing is that there’s no toiletries such as toothpaste, toothbrush, shampoo (only all-in-one soap), slippers all of that you have to have your own. There’s no water provided and no kettle but you can borrow a kettle at the reception. There’s free coffee and tea ant the reception. There’s no enough sockets, you have to choose what you want to use a fridge, a lamp, a kettle or a phone charger, it makes your stay very inconvenient. Also want to say that I started at the corner room ant it was so dark. Breakfast is okay and can be changed for 10€ or 250CZK at the reception. Location is wonderful though.

a convenient place to stay if you want to explore thw center.

It's a decent hotel with perfect location. Breakfast was fair enough but apart from that do not expect too much from the hotel staff. It's worth for money!