Gæstebruger
3. maj 2025
Scorching weather up to 27 degrees (Uk, London was record breaking heat, so you can imagine temperatures here). Could not put on air conditioning as the hotel have overall control so not accessible from your room, u willing to put the air conditioning on as they felt the season was not the hottest it could be. So no air conditioning, no fridge to cool own water bottles. Unbearable room temperature. Water bottles not on a daily basis, however cool drinking water available in reception, when it had run out, I asked if it could be refilled to that the response was you can buy a bottle at the vending machine. Unfortunately, I still have one night to go and have had a lovely trip with my partner in the city but wouldn’t recommend this hotel. Also, when booking we stated it was a couples trip, unfortunately the single beds was all we could have. They did try and change us, at the cost of additional €20 per night however this wouldn’t work as we had three nights booked and they had already booked the room for another customer. The location is great, staff are pleasant but not really accommodating. Basics like air conditioning and water on vacation are not of concern to them, once booked and secured. Need to improve!. They have provided small fan, that goes off it the wire moves however does not cool the room down at all.
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