Hilton Prague Hotel

Servicen er meget gennemsnitlig, og servicepersonalet er meget arrogant. Da de tjekkede ud af de tre værelser, sagde hver af dem, at der er et ekstra gebyr, selvfølgelig er der ingen gebyr for minibaren! Det mest uhyrlige er, at det tredje værelse skal opkræve mere end 200 internetgebyrer! ! ? Du skal kæmpe med receptionen og være mere seriøs, før du bliver fritaget. Jeg havde ikke forventet, at Hilton ville være så krydret! 1 stjerne er ikke lavere, fordi det er en bagageudbringningsservice til dørmanden.

God beliggenhed. Gode ​​ting. Alt der er tilgængelighed. Dejlig mad. Ren . Gik med familien mange gange og altid tilfreds. Anbefalede

I was extremely disappointed with my stay at the Hilton Hotel Prague, as the experience fell well below what is expected from a hotel of this standard. The hotel is excessively large, with a confusing, maze-like layout. Reaching the room involves long walks through corridors, which is highly inconvenient—especially when carrying luggage. Despite this, the concierge did not assist with taking my luggage to the room, and I had to manage it myself. This level of service is unacceptable and not what one expects from a Hilton property. The location of the hotel is poor, as it is not centrally located and not convenient for accessing major attractions. The spa facilities were also disappointing. The steam room and sauna are shared, and there were no towels available. I had to wait more than 40 minutes just to get towels, which is completely unacceptable. On top of these issues, I was also charged for early check-in, which added to the frustration given the overall lack of service and convenience. Overall, this stay did not meet expectations in terms of service, comfort, or value. I would not expect such shortcomings from a hotel of this reputation and would not choose to stay here again. I had to also scan the luggages and had to carry up the scanner. This would have been done by the staff if in orher countries.

Nice breakfast, the stop for the big bus tour is just outside which is very convenient. Nice gym facilities and pool. Perfect stay!

great stay local ammenties close by

Roof top bar was nice