Botel Marina

船上面很穩，就是地方不太好找。不要煮內側房價，水都是臭的。伏爾塔瓦河本身也不很乾凈，離市區遠要開車。

I've booked a room in this hotel, received all the details regarding the upcoming stay and everything was fine. But in two weeks I've received a message from the hotel Botel Marina in Prague with a link and a request to confirm my payment data. After I did I was charged in total 600$. I've contacted the hotel and they told me that this link was a scam sent from their account, which apparently was hacked. It's been 6 hours since their message with a scam link and my payment, but the hotel didn't send any warning with explanation and advice to not click on the link. I called them and was told that they have been hacked and there's nothing they can do to help. My bank couldn't refund the money, so I wrote a complaint to Booking. They redirected my complaint to the hotel, and they told that this situation is not their fault. After second complaint to Booking and a month of investigations I was finally told that they will refund what was lost due to the hotel incompetency in informational security and lack of responsibility. I strongly don't recommend this hotel and warn you about this scam. Thank you, Booking, for taking responsibility for this incident.

Abbiamo scelto il Botel Marina per una notte diversa dalle solite strutture a Praga e ne siamo rimasti abbastanza soddisfatti dato anche il costo nella media. Lo staff è stato inoltre molto cordiale e disponibile nel venire incontro ad alcune nostre richieste. Un pò distante dai principali punti d'interesse della città ma si risolve facilmente con qualche minuto di auto. In generale lo consiglio quindi per una notte in una struttura diversa dal solito.