Days Inn by Wyndham Pottstown

Room stunk previous guests left food in room. Markings on the wall broken items. Wasn't satisfied in the room with the price being charged. One elevator was broke. Elevator that is in use sometimes doesn't work. Guests above us were loud had to call front desk multiple times

Rude and uncaring. Besides being charged twice for the room due to a computer error, the hot water was non existent , the elevators were crappy and felt unsafe, the locks on the doors were janky and the perimeter of the hotel and rooms were unkempt (ie. Wallpaper and wood peeling). Never again! The manager was of no help during this whole process and refused to follow up.

While I would like to have given a more positive review due to the kindness of the staff, I am extremely disappointed in the management who refused to acknowledge the bedbug issue. I was bitten by a bedbug in the early morning of October 5, 2024, shortly after getting into bed, SAW the bedbug on the pillow once I jumped out of bed, and ended up at the registration desk in my PJs at 1:00 am showing the person at the desk the bites on my arms and requesting a room transfer (which they accommodated). Bedbugs are easily identified. Unfortunately, in my panic to get out of the room, I failed to take a picture of the bedbug. When I informed the management after my stay, their only response was that they didn't find a bedbug in the room. I expected better treatment and at least some sort of compensation since the whole event also affected my sleep the following night (I was so worried about being bitten in the second room, which thankfully didn't happen) and therefore my energy for the next day's events. In addition to all of the above, I was terrified that I would end up bringing bedbugs back to my home.