Grand Hotel View

This hotel has a lot going for it but still needs a couple of little improvements. Positives first. Great spacious room with fantastic view, kept spotlessly clean. Beautiful bathroom, great products and good hairdryer. Kettle & coffee & mini-fridge and good safe. No milk for coffee though. Spa is good and free to use with robes/towels etc. Decent gym. Excellent WiFi across whole hotel. Staff broadly pretty friendly, esp waiting staff in restaurant. Breakfast decent. Omelettes particularly good. Negatives now. Food in the evening not great, pretty much same choices every night and if your any later to dinner than 7pm then choice becomes limited. Some of the hot food not particularly hot and pizza/pasta looks very tired even by 7pm. Wine choices limited, lowest priced bottle of wine is 35euros and wine by the glass ok price wise but tiny measures. Reception staff (with the exception of the male) abrupt and not particularly helpful. Coffees around hotel not great. Paying for sunbeds at the hotel beach is poor! Atmosphere in the restaurant pretty dull - lot of older people doing a lot of looking you up & down! All in all we had a lovely stay but even though we had paid half board we decided to eat out in the village 5 of our 10 nights just to give some variety. Croatia though we loved!

**Rating**: ★★☆☆☆ My recent stay at the Grand View Hotel in Postira was a mixed experience, with both positive and negative aspects worth mentioning. **Arrival and Check-In**: Unfortunately, our stay got off to a disappointing start. Upon arrival, we were greeted by a rude manager named Jakob. I had booked our holiday through TUI, and although there was no option to reserve connected rooms via the agent, they did send an email to the hotel requesting an upgrade if possible. However, the hotel never responded to the request, and upon arrival, they claimed they had not received the email. To make matters worse, the manager informed us that no upgrade was possible as the hotel was fully booked. This lack of communication and courtesy was frustrating and set a negative tone for the start of our holiday. **Hotel and Facilities**: The hotel itself is lovely and modern, but several aspects left much to be desired. The food was just okay, with very little variety—every day seemed to offer the same options, which became quite repetitive over our 10-day stay. **Staff and Service**: While most of the staff were warm, friendly, and helpful, the overall experience was marred by the manager’s attitude and the behavior of a young girl working at the bar. She was absolutely awful, even attempting to serve my husband a glass of wine in a dirty glass, which was unacceptable. **Amenities**: The sun loungers by the pool were the most uncomfortable we've ever encountered in a hotel, making it difficult to relax and enjoy the pool area. Additionally, despite staying for 10 days, there were only two instances of live music, leaving the hotel feeling quite dull with very little entertainment or activities for guests. **Kids Club**: The highlight of our stay was definitely the kids club. The staff running it were incredible—warm, friendly, and genuinely made our children feel welcome and engaged. Their effort and dedication were the saving grace of our stay. **Conclusion**: While the Grand View Hotel in Postira has its positives, the negatives, particularly the poor service from certain staff members and the lack of activities, overshadowed the experience. It’s a decent hotel, but the management needs serious improvement, especially in how they handle guest requests and communication.

The good: The village nearby is lovely. The rooms have spectacular views. The hotel is pretty new so in good condition. The bad: The service is disinterested and surly. They charge you to use the gym. They charge you to use their sunbeds/parasols on the beach directly outside the hotel. They don’t manage the levels of sunbed reservations, meaning that either you need to get up very early to get somewhere to sit, or accept whatever is left over at a more sociable time of day. The parking (which they charge you for) is a joke. They don’t have enough spaces and when inevitably the spaces run out you have to park next to a football pitch on the other side of town and walk back. Overall: the missing element is an understanding of what service in a hotel of this standard is supposed to look like. On a long trip across Croatia, this was our favourite place (Postira) but least favourite hotel.