Werzers Hotel Resort Pörtschach 4-Sterne Superior

Overall a nice hotel, good location directly by the lake with a big lawn and many sun beds. It's also a nice area on the lake since the hotel is in a quite bay area, not many motorboats (like in front of Velden) and therefore not so much water activity. The rooms are ok, the size is good. We stayed at the Deluxe Maritim Seeblick (lake view) which has a nice view over the lake. We didn't hear our neighbors so no noise. The breakfast buffet offered a good variety of food. We took half board which was worth it as the 4-course dinner was quite delicious, good choices and plenty. This side of the bay has a great sunset view, also from the restaurant. The hotel is definitely good for families with younger kids since they offer a kids play room with childcare. Parents can play together with their kids in the kids play room, or leave their kids with childcare. At times, we found that the 2 young ladies (probably some summer interns) who watched the kids were scrolling on their cell phones rather than engaging or watching the kids. The door to outdoors that leads directly to the big lawn and lake was always open. We were concerned that one quick kid (like my nephew who's 3 1/2) could just slip out without being noticed. We recommend to keep the door or outdoor gate locked (which it was never!). It's also a shame they charge to take out the paddle boards they offer. Why not offer it for free to your guests, like other hotels do, so you can take it for 20 min, go paddle boarding and return it. No need to 'rent' it and pay for it for a full hour. Also, whenever the lake was quiet, after 6pm, and I wanted to go paddle boarding, they had locked them down for the day. This is the most beautiful time to go between 6 - 7pm. It's summer, it's light until 9pm! We found that the girls at the reception desk weren't trained well and were mostly young summer interns not very interested in customer service and helping the guests. Walking in, and no one greets you friendly at the reception, that's a bad start. I understand that it's hard to find staff these days in general, but small improvements would go a long way. Definitely try the restaurant Badehaus which is by the water, it's beautiful and delicious.

We didn't have a reservation, but it was off-season, so we just walked in and got a room. Large hotel with a nice deck off the bar & restaurant (have a drink, look out at the lake). The room was rather small, but clean, with a balcony (we had a view of the parking lot, pretty much). Bartender was really nice. The breakfast buffet was HUGE and really good (so many different kinds of bread, cheese, fruit, yogurt, plus hot options like eggs, bacon, sausage - and champagne for mimosas if you wish to indulge). Pleasant stay, but the room was pretty warm and we weren't able to cool it very much. Even though the weather was rather cold, I liked that there was a beach bag in the room with robes and towels, which would have been great in the summer.

Bad place for working with one of the most stupidest hotel manager Reza Nadery I ever worked. As a worker is a very bad place, you need to work in two shifts in the morning and in the evening. Every week you need to stay couple hours more and they didn't pay this time next month. In Gym some of the machines were broken more then one month, they didn't fix them. To much stress for small money.

Gutes FRSTKS.BUFFET-Aufzahlung seeseitige Zimmer empfehlenswert- gutes SPA/Massagen-angenehm temperiertes HALLENBAD- viel zu kalter TUNNEL zum SEEHAUS (Verbindungsgang Hotel zum Badehaus......wenn`s im Hotel voller wird (Wochenende oder Gruppen) Wellness Bereich zu voll und laut :( ! Höherpreisige Flaschenweine im Restaurant, wenig Auswahl an glasweisen WEINEN :( ! Bemühte Mitarbeiter, einige sehr nett andere nehmen dich als Gast nicht wahr, schade eigentlich! Auf Zimmerkarte sollte auch der NAME stehen nicht nur die Zimmernummer, es interessierte keinem der NAME nur die Zimmernummer, man ist als GAST keine Nummer !.....oder doch ? ( nur bei Rechnungslegung musste man Namen und ZI-Nr. schreiben ......!) Freundlicher BARMAN, fachkundig und höflich, so genießt man gerne seine "Drinks".......tolle Massage, DANK an Frau LAURA, DANK auch an Frau VELENTINA/Reception)..... ein SONNENSCHEIN im Novembernebel und super nett.......Für genussvolle angenehme und lustige MOMENTE im RESTAURANT sorgte Frau CHRISTINA !!!!! TOP DANKE !!!!!!!

Die Begrüßung an der Rezeption war schon ernüchternd und empathielos, Die jungen Damen, rot und blond ohne Namensschild, übergaben die Schlüssel und waren an weiteren Informationen über das Resort nicht interessiert. Für Hundebesitzer sind die beiden durchgekachelten Etagen reserviert, wo man immer die Vorhänge zu haben muss, damit die Gäste der gegenüberliegenden Terrasse einem nicht beim Umkleiden zuschauen können. Halbpension ist nicht zu empfehlen, da die Qualität häufig zu Wünschen übrig läßt. Beispiel: Köstlichkeiten vom Grill, ein Witz. Vorgekochtes Fleisch minderer Qualität , Wiener Würste !! und fast rohe Hühnchenspieße, die die Flammen des Grills kaum gesehen haben. Das Grillgemüse, mit Rosmarin aus der Tüte vergewaltigt, war ungenießbar. Brot , Brötchen und Patisserie sind geschmacksneutral. Wer Salat mag kommt nicht zu kurz, denn da kann man keine großen Fehler machen. Alles in allem hat das Hotel gegenüber früheren Zeiten schwer nachgelassen. Die Bar am Abend ist vollkommen überfordert und die Dame im Service äußerst rustikal. Einzig das großartige ,alte Badehaus macht vieles wett, wenngleich man vieles selbst erkunden muss. Die kleine Sauna mit Zugang zum See wird mit keinem Wort vorher erwähnt.

Wir waren als Tagesgäste vor Ort und haben einen unglaublichen schönen Tag direkt am See erlebt. Das Personal ist sehr freundlich und beim Mittagessen im Badehaus direkt am Wasser haben wir die Aussicht genossen. Das Essen war sehr gut! Alles in allem ein gelungener Tag!