Malmerendas Boutique Lodging

Estancia de escapada maravillosa. Hotelito de diseño, decorado con muy buen gusto y acogedor. Ubicación excelente. Valoramos mucho la calefacción, la chimenea y la propia habitación. Si tengo que poner una pega, que el desayuno es bastante básico.

位置尚算方便。 房間很大、漂亮、舒適、燈光很好。 有小客廳及廚房很方便。 員工熱心解答問題。 早餐如有更多選擇會更好 。

We had a lovely stay at this hotel- the room was unique and very spacious, clean and the hotel is on a quiet street. It’s close to many attractions which helped us throughout the day in case we forgot anything. The staff was friendly and breakfast was solid

My wife and I flew into Santiago and took an excursion to Porto via bus. It was a 3.5 hour bus journey but quite comfortable and well worth it. The front desk closes early and we got to the hotel late but it was no problem as Laura gave us the codes to get into the hotel and our room. The room was more like a suite with bed, sofa, kitchenette and large bathroom with old style tub/shower. The kitchen had the basics for cooking but more importantly a small fridge. There is also a kettle for tea or coffee (coffee, tea, snacks and Port are provided but cost extra. The bed was extremely comfortable and cannot fault the room whatsoever. The breakfast is very small but adequate to start the day and you can get eggs to order if you ask. Laura was extremely helpful and worked very hard to make our stay there as comfortable as possible. The hotel is a 10 minute walk from the metro station where you can get to and from the airport and maybe 15 to 20 minute walk from the main train station and is mostly up hill. There are ubers and taxis also so plenty or ways to get to and from. There is a food market within 5 minutes walking and plenty of restaurants equally close. It is also probably a 20 to 25 minute walk to the river front where there are also lot's of restaurants etc. Lot's of hills but again there are taxis and Uber available. Porto is a great 2 to 3 day town and if your staying more, Laura can arrange excursions as well to winery's etc. Our experience was good food, good wine, and lot's to see with a great hotel to come back to and relax. Thanks again to Laura!!

Our party of 6 (3 couples) thoroughly enjoyed the Malmerendas. This being our 1st trip to Porto, prior to arrival we sent many emails with questions and requests and the hotel consistently provided timely and helpful and clear responses. Being an historic building, there is no elevator but the staff generously assisted in carrying our luggage to our room. Based on maps we were uncertain about the location - Would it be too far north from the river and inconvenient to easy sightseeing? That answer is No. We were able to successfully pull our luggage and walk the 10 minutes from the bus station, with no difficulty in finding this hotel. It is even a shorter walk to the BilBoa market and so many sights. Our room faced the peaceful courtyard, an oasis in the city. Note our room had a claw foot tub - Beautiful and not an issue for us, but wanted readers to be aware and request a different room if there are any mobility concerns. Breakfasts are served in the lower floor and tasty with cooked to order eggs, fresh oj and a pastry assortment. Big thanks to HUDSON for being such a friendly and helpful host and making our stay even more wonderful!

While Malmerendas may come across as a nice hospitable business, they have poor business practices and should not be trusted. My girlfriend and I traveled to Porto at the beginning of July. We were given the room at the top. It was blazing hot and well over 90 degrees Fahrenheit even with the air conditioned running that couldn't handle the heat. We asked them for a portable ac unit or a fan to help. They couldn't give us anything and the heat got no better. It was cooler in the hallway and the bathroom than it was in the room itself. We asked if we could get a refund and move to Hotel Bessa across the street (which was a much nicer hotel with AC that actually worked). They agreed and said that their account manager would process the refund the following week. That refund never came despite giving them my Swift number and account number. I followed up every week for a month and nothing. The hotel staff would apologize and were always very apologetic but still no refund. I told them that if I didn't get the refund by the one month mark from our original booking then I would dispute the charge with my bank. I did so and despite EVERY MESSAGE stating that they agreed to the refund and would process it, they FOUGHT THE DISPUTE. They told my bank that they sent the payment to my BNY Melon account which is funny because I hold no such account at that bank. DON'T STAY HERE. They cannot be trusted and have turned out to be seriously deficient of any and all business ethics.