Gæstebruger
19. november 2022
Positive: Location Negative: -) That you have to ring the bell always when you want to enter the house. -) Furthermore, I didn't like, that I had to hand in the keys whenever I went out. -) Wifi Code isn't mentioned at check in. When I asked for the wifi code, the reception lady pointed on a piece of paper sticked onto the reception wall. -) At the day of arrival there was no heater in my room (although "heating" is stated in ***********). When I mentioned, that the room is very cold and I need a heater, the reception lady told me, that I'll get one tomorrow as she doesn't have any. She didn't even say sorry or anything, only that I'll get one tomorrow. I thought, I can live with it for one day. When I came back later on my arrival day, there was another lady at the reception. I mentioned the heater to her and she straight went in the storage room as she had several heaters there. She had to try several heathers but she was very service-oriented. She came with me to the room to double check, that the heater is properly working. This lady has been amazing. Unfortunately I didn't ask for her name.
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