Kaiviti Motel

Honestly, this was one of the cheapest we could find in Port Vila. It's a decent motel and most importantly it's clean. Ashlea is lovely and interacts with all her guests and addresses issues as they arise. In terms of value for money, it's hard to say because Port Vila is generally expensive so I'm not sure if I'd get a better place for the same price. If the price is right I'd stay again, but probably ask for a higher room as rooms at the bottom have no privacy at all.

I was given a room on the ground floor with a kitchenette. The size of the room was great and the kitchenette very handy. It was very clean. Unfortunately the windows did not open, forcing you to pay extra $25 AUD a night for air con for a room that was $180 AUD. The screen door didn't have a key but could be locked only from the inside. No privacy, otherwise you have to keep the curtains closed all the time. The best thing about this hotel is it's location and it was very quiet. Very basic breakfast set up. Great hotel if you're not using the hotel during the day.

I got moved here from my resort due to the cyclones coming on March 1st & March 3rd. The owners are selfish and only care about making money. After the cyclones we had no power for three days and our rooms didn’t get cleaned. No new clean towels to offer or bed sheets (must have only had enough for each room and no spares at all) Had to ask for a mop to try mop our own room from the water flooding under the doors and the owner said “I don’t know where it is it’s floating around somewhere” same with toilet cleaner. even though we had no power for 3 days and no water for nearly 2 days the owners had no compassion and didn’t ask if we needed anything. This place doesn’t have coffee/tea/sugar in the rooms due to “supply issues” they say, yet they had coffee/tea available to purchase for 900VT for breakfast?? Just only care about the money. We couldn’t fly out back to Aus for a whole 7 nights more and we had to pay $1,100 Australian just for 7 nights even though we had no power for most of the time!!!! They had no backup generator as it “wasn’t worth it” the owner said!!! Not to mention we overheard the owner talking to one of the workers saying “what are you doing here I said I didn’t want to pay you today!” Appalled by what we were witnessing. Do not stay here.