Poppy's on the Lagoon

Lovely staff, comfy 2 bedroom units with small kitchen - well equipped in garden setting. Clean despite some wear and tear - adds to homely, rustic feel. Breakfast is local bakery, yoghurt and fruits and we loved having it delivered to our room so we could eat on our deck. When our flights were cancelled staff were so kind and helpful. Sad not to be able to swim in the lagoon but plenty of places to explore and swim nearby. Local markets and shop within a short walk and only a 15 min walk (albeit uphill for parts) over the hill to restaurants of Vila eg. Lalala, Waterfront

2.5 stars if we could choose This resort has the facilities it needs to be a relaxing lovely holiday location. I recommend you dont go however due to 1. You cannot swim in the beautiful looking lagoon due to pollution, 2. The only watersports in those advertised available are the kayaks, no jetskis or other, 3. The beds and pillows are like sleeping on rocks, 4. The restaurant only has one cook on every night regardless of guests meaning long waits, 5. Breakfast each day is exactly the same served on a tray to your room regardless of your advice, 6. The GM does not look after his staff and dropped them into a dispute with a local tour operator even though the resort offers the service. The local staff themselves were lovely and friendly. Quite a few of them did seem almost surprised when we approached them for any type of service.

This resort is no longer suitable for families and is nowhere near what the photos suggest, it is terribly run down. They do not clean or maintain their pools and throughout our 2 week stay one or all of the three pools was green from algae and dirty due to nobody cleaning the leaves or other muck from them regularly (I had to do that myself). The sun loungers were mostly rotten or broken and the lagoon, that they have a beach alongside, is so polluted from sewerage that tourists and residents are advised not to swim in it. As the attraction of this resort was to be close to Port Vila with the added benefit of being on the shores of the lagoon when we visited we had at least envisaged being able to have a relaxing time swimming in the pools and lagoon (as Port Vila was closed down and blockaded due to the recent earthquake) to escape the high temps and humidity. To make matters worse the food was not particularly good and overpriced in comparison to others we visited during our stay, as the facilities here were simply not usable. The continental breakfast was also pretty awful and the same things were served in small portions to you everyday with no choice. Considering many people will have cancelled trips to Vanuatu in January 2025 following the recent earthquake you would have thought the staff and resort would have tried to work a little harder to make our stay an amazing time despite the issues they clearly have (even cleaning the apartments or providing a vacuum for us to clean ourselves would be useful).

Whilst showing some age, Poppy's provides everything you would want from a Vanuatu holiday spot

Showing its age but is clean and reasonable price staff are all great and friendly. Can kayak on lagoon which is free, but snorkeling andswimming not advised apparently due to pollution in lagoon good pools for the kids.

The property far exceeded our expectations. Everything is in perfect condition, comfortable, private, quiet and beautifully landscaped. 3 great pools- one is adults only!! Good location. Quite central despite town being closed from the quake. The internet wasn’t overly reliable so I’d recommend a local sim or roaming data. I think the wifi issues were also quake related. An unusual time to be in Vanuatu however Poppy’s provided a great accommodation and you wouldn’t even know there was a 7.3 just 2 weeks prior.