Chantillys on the Bay

Such a great location. Just slide back the the curtain and you are blown away with the beautiful view. The water has so many colours and as the light changes, so do the colours. We were just a 10 min walk to town for our supplies and 5 min in the other direction for the french patisserie which was top notch. Also a great burger joint and juice bar over the road. The room had a safe which gave me reassurance that my passport and valuables would be secure when we went out. The room was well appointed with a huge comfortable bed, kitchen facilities, nice bathroom and everything worked and no mold anywhere. The cleaners were great fun and did a faultless job as everything was spotless. All the staff were friendly and engaging. The resturant did a nice eggs benny and had a decent coffee. I have stayed in Port Vila many times and this was the best experience.

I stayed in the Chantilly's for a couple of days on a business trip. On the positive side: The location at sea front with sunsets is nice as is the restaurant which has good food. Each room has a balcony facing the sea front. Staff friendly. But the list ends here. Overall, the hotel is rather expensive for what is being offered. Directly by the street, you have traffic noise form the road. Rooms are very outdated and need urgent refurbishment. Cleanliness could be improved and bathrooms are tiny: you need to step into the shower, close the door, and then step out again to access the toilet. The fittings in the bathroom are old and not maintained. The fridge hums as loud as an old car engine in the night. The room safe is tiny and operated with a key. The restaurant is very good but expensive and a meal, desert, and 2 glass of wine can easily set you back by US$ 50 or more. I requested late check out upon arrival and it was confirmed ok. Only upon checkout I was informed that I had to pay a fee for later checkout, which was, however, modest. Despite being booked via an international hotel booking site with price confirmed, 3.5% were added for using a 'foreign credit card'. Overall, I cannot fully recommend the hotel. Outdated, scruffy, and somewhat expensive for what you get.

Air conditioning!!! After 8 days of heat and fans, it was so nice to have air conditioning. I only stayed here for one night to catch an early morning flight so I didn't get to appreciate the full facilities. The entrance was nice, the dining area was great (including indoor and deck dining over the water. I even saw an eel from there during dinner. There was a pool. The tv played Foxtel sports (NRL, AFL that I saw for the homesick).

This was our first stay at Chantilly's on the Bay. We had a late flight into Port Villa and we wanted two nights before we transferred to another island. We enjoyed our stay. Only 10-15 minutes from the airport and a convenient walk into the center of town. We had a lovely room overlooking the bay with a small kitchen. The breakfast at Tilly's was excellent and evening drinks and pizza on the water at the Banyan Beach Bar was great. We would stay again. My only negative was a door in the bathroom that hid the internal wall plumbing would not close and the lights in the bedroom were very dim

Pros Nice view Air con Good hot water (once I found the shut off valve) Cons Booked online, did not have booking when I arrived, showed confirmation email, told 'don't use online booking anymore' Hot water not turned on, unable to be troubleshooted by staff 'doesn't work sometimes' Very loud from around 0600 - street noise and staff talking + radio communications Phone in room doesn't work Wifi 'sometimes takes a day to connect' Sheets clean but general upkeep very poor, scummy bathrooms

This is a lovely hotel set in the harbour with amazing views. My room was well appointed and spacious and very clean- serviced daily. The restaurant has great food with a large menu. Staff are very friendly. If you want to go to Hideaway Island take a van- they are constantly on the road and the number plate has B on it We took a taxi one-way for 2500 vatu whereas the van only charge 200 vatu. The hotel is an easy walk to town