Voco Sandpiper All Inclusive Resort by IHG

We expected a much better customer service. Many of The staff were not very friendly. Also the construction was really making the resort not neat

Some parts are still under construction but the food was phenomenal, staff was very friendly, the drinks were great! The infinity pool is gorgeous with an incredible view. Overall we had a great time

Everyone was friendly and welcoming . Breshell, who welcomed us to the resort was so nice. They hadn't done our complimentary Anniversary detail when we arrived before going to our room, but she made a call and they got it ready in about 10 minutes. Plus they gave us a fruit basket for having to wait for it to be done. We want to give 10 out of 10 to those we encountered working there. Especially our bartenders Marty, Zelda, and Marissa. Dave (from Lucies Food Truck), Katie "Camden" (Night Manager, I truly hope I got your name right), and Junette. They all made our time at the resort like our personal oasis. We will definitely be coming back and I hope they are all still there when we return. Can't wait for the renovations to be completed to see everything in true flow. Yet, we didnt mind the fact that it wasn't crowded at all. We met some people who are regulars to the resort and enjoyed our interactions with them as well. Thanks for making our vacation an enjoyable great one.

We loved our stay!!! No real concerns. Looking forward to seeing the completed construction, there are some property areas that need improvements but hoping those are in the plans. What is completed (pool, inside of rooms, dining areas, bars and patios) are just wonderful. Staff were incredible and food was amazing.

Property under renovation so the status is the expected under the circumstances but the service and atmosphere is excellent. Only one complain about service is the lady from the food truck at the beach. She is rude and very disrespectful. Totally not in part with the rest of the service received all around. They need to train her or fire her. Everything else is very enjoyable, all drinks and food included. Convenient. Clean

Property was built 30 or 40 years ago. It’s completely falling apart. The owners are rebuilding piece by piece. You’re staying in a construction site, most of it is completely decrepit. The staff is excellent. The price is absolutely outrageous for the quality of the property.