Hampton Inn & Suites Port St. Lucie-West

Only able to get about 4 channels on the TV none of the other channels worked and said unavailavle. Called the front desk on the first day i was there and they said it would be fixed, but seemed like it was in little concern to them. On our second day the cable still did not work. Probably it never works! You shouldn't advertise Premium cable when you dont have it. Second night there there was no parking available. There were several trucks taking up probably a good 10 parking spots, ended up parking at the charging station even though i did not have an electric car! Trucks thst take up 2 parking spaces should be towed or the owner notified to move! Other guests ahould not be inconvenienced by others who do not care about others! Wil not be staying here again. Plenty of other hotelsthat take customer cconcerns seriously!

Had an issue with the housekeeping staff which I addressed to the front desk. They said they would look into it and get back to me. They never did. Left unsatisfied by this poor customer service.

Great experience Very clean, very friendly and helpful staff. The soap was out but it was too late in the evening to message them but I'm sure they would've jumped at the chance to make it right. Will continue to use this hotel.

Hot mess Three shower heads in one shower & none of them had any pressure. I felt like i was being peed on. Plugged phone charger in wall & whole unit fell out of wall with the wires exposed. No hot water in shower. King room with 2 people but only 1 coffee cup. TV not working & when I called front desk was informed none of them & “It slipped his mind to tell us when we checked in”! Never again!!!!!

The staff was AMAZING!! And the property was clean even though they were going through some repairs it was still clean and quiet. Again the staff and the cleanliness of this hotel was outstanding! We are a family of 5 and our whole family was super comfortable in our room it had enough room for us to enjoy our stay comfortably

Nice stay Justin checked us in and was very nice. Our room was very nice and my hubby loved the desk set-up since he had some work to do while we were there. The only thin I wish we had was a bath tub, especially after the drive we had from Jacksonville. The traffic was horrible. A nice hot soak would have been nice.