El-Shaheed Atef El-Sadat, Port Said, Port Said Governorate, 42535, EgyptVis hoteloplysninger
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1 nat
Gæsteanmeldelser
4.4/5
Meget god
27 anmeldelse
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I was shocked with their customer service. I came in after my honey moon with my wife to stay for a few nights before heading out of the country, they processed the payment and supposedly checked me in then a General Manager (Maged Adel) came out questioning the marriage certificate I have as it’s fake or something. I immediately asked for my refund and walked out, he tried to come out to apologize after figuring out he messed up but it’s too late. It’s a shame for a General Manager not to use common sense and thinking through his decisions before stepping in.
Oversæt
Gæstebruger
Overnattede i maj 2024
Familie
5.0/5
Enestående
Slået op den 9. jun. 2024
A beautiful, well maintained place with an excellent hosting team who always smile, care and help. The suite was perfect. We had a wonderful time, and would definitely repeat again. Million thanks to the best customer service and hosting team.
Oversæt
Gæstebruger
Overnattede i apr. 2023
Rejs med venner
5.0/5
Enestående
Slået op den 25. maj 2023
The hotel is nice. Everything is clean. The staff are friendly and helpful , Shoman, Hossam and Rahem pool restaurant, Ahmed and Israa reception. The view is amazing and the hotel is close to downtown. The pool is nice and clean I like it. The breakfast is good.
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Gæstebruger
Overnattede i dec. 2022
Familie
4.0/5
Meget god
Slået op den 31. jan. 2023
The hotel location is excellent almost close to most of attractions, it covers parking as well. Staff are helpful, suite was good and clean. I didn't like getting last floor suite without elevator, that was hard especially for old people. Breakfast was good but can be better.
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing Palma Hotel and we appreciate the time you have taken to share your experience. We are delighted to read that you had a great time during your stay. This review will be a great motivation for the entire team. We are looking forward to welcoming you back again shortly. Regards, Michael Samir
Gæstebruger
Overnattede i dec. 2022
Familie
5.0/5
Enestående
Slået op den 31. jan. 2023
We stayed at the hotel for 2 amazing nights from 29 March with my Russian wife & kids. Very professional team, cheerful & hospitable Food is very delicious, variety of healthy & fresh items Rooms are very new & clean Amenities inside bathrooms are five stars
Oversæt
Svar fra overnatningssted: Dear Valued Guest, Thank you for choosing Palma Hotel and we appreciate the time you have taken to share your experience. We are delighted to read that you had a great time during your stay. This review will be a great motivation for the entire team. We are looking forward to welcoming you back again shortly. Regards, Michael Samir
Gæstebruger
Overnattede i jul. 2022
Solorejsende
4.0/5
Meget god
Slået op den 9. aug. 2022
Stayed for one night, My room very cozy and spacious. A bit tough mattress but wasn't an issue. Hotel location is superb. Close to restaurants and shopping places. Breakfast variety was wide and delicious. Staff are polite and corteous. Would definitely stay here again
Oversæt
Gæstebruger
Overnattede i mar. 2024
Andet
3.0/5
Slået op den 26. apr. 2024
Hôtel idéal pour les familles. Situé le long de la corniche, l'hôtel n'offre pas un accès direct aux plages et se situe en dehors du centre ville. Si vous êtes amateurs de bière ou de vin, cet endroit n'est pas fait pour vous. Cuisine basique mais correcte.