Sails Port Macquarie, an EVT hotel anmeldelser

We chose this hotel for its location. Unfortunately for us it’s rained so the location was spoiled. But that isn’t the reason for the poor review. We were greeted by a request for $15 a day for the hotel car park (We had already paid in advance for the room and breakfast). The lobby and bar was full of Drs and Medical Reps for a two day convention so we had to fight our way to our room each day. We ate in the restaurant and my steak was cold and the rest luke warm. Breakfast was a buffet style and was messy, not checked and trays were empty and the worst we have had travelling. On check out we were charged again for our breakfast and the manager was condescending until she realised she was incorrect.

Not bad

It was a fantastic stay. Service, cleanliness, location and amenities..chefs kiss. The buffet was the best part of the morning, and the food served was delicious. Props to the chefs and workers. The chefs made such various indulgent food choices and the workers would help take the dirty dishes away. The shopping centres were located near the mall, making it easier to buy goods. The location was obviously the best part. The sea to look at from your hotel room (if you had the seaside/poolside view) was breathtaking. I know for sure you would enjoy Sails Hotel, 10/10 stay and experience. Me and my family are definitely going there again.

Very big room. Clean and comfortable beds

We loved the location and the spa

Everything was excellent except the bathroom facilities had issues maintaining the shower temperature and the basin mixer was spraying water onto the bench when turned on.

The environment is super nice and peaceful. My kids have much fun in the swimming pool. And the food in hotel restaurant is yummy! Definitely will come again!

Location was good, staff were friendly and helpful. However the photos of the bathroom were misleading - the shower and toilet look spacious but were narrow in reality My father was has a walker and there wasn't enough room for him to walk to the toilet. There were no shower rails for support (they were actually towel rails). So the place is not really disability friendly (though staff did provide shower chair). The mattresses were also extremely soft - making it difficult to get out of bed.

Very nice hotel

Everything was very good. Bed was little bit soft for my test but was perfect for my husband.

Most peaceful relaxing stay so far

Excellent hotel

從黃金海岸回悉尼中途休息，正開車時接到前台打電話説房間滿了讓我換隔壁酒店住，理由是假期滿房，太可笑了，難道我不是假期去住嗎？我不同意，她們衹能讓我入住，但我已經想到給我安排的房間肯定不怎樣！果然進房間後，真的讓人太噁心了，衞生超級差，帶血漬的凳子，毛巾上的紅點（血點），地毯上的紅點污漬，床單上的毛髮和灰塵！攜程一直在幫我協調換房，説滿房了沒得換。湊合吧，我開了5個小時的車夠累了，結果關燈睡會後才是噩夢，這個房間居然在通風管道旁，通風管道就在床頭邊，一晚上都是管道通風的聲音，半夜我還感覺有人擰我的房間門把手，説到這裏，更可笑，我居然可以從我們房間走到隔壁房間，中間的門根本沒鎖，恐怖，如果不是我發現，半夜不會有人走進來吧！通風管道+門把手響動，弄的我擔驚受怕，醒醒睡睡，一夜沒睡好，早上起來我還要開車4小時回悉尼呢。早餐更是噁心，盤子都沒洗乾淨，啥都沒有，小童也不免費！天啊，再不會入住這個酒店，不知道這個酒店評價為何這麼高，又破又舊又不衞生，窗户也不能開，真的超級噁心超級不值！

我們需要浴缸，預訂的時候說明房間有浴缸，但實際入住沒有，和前台說明，前台卻表示不知道為什麼給我有浴缸的，我說我預訂的就是有浴缸，不負責，最後也沒有給我們有浴缸的，一段聖誕假期被弄得心情不好