The Waddell

-the bathroom door could not close -the bathroom sink did not drain properly. -the blinds cannot be adjusted over dirty windows, not room darkening -there was no room-care between nights -the room overall was in disrepair even though described on the web site as “luxury”.

We recently travelled to Port Hope to see a show at the local theatre. A Google search found us the Waddell Hotel. We enjoyed our stay at the Waddell very much. The staff were friendly and helpful. The food at the restaurant in the hotel was fabulous and our room was quaint( a four poster bed!) comfortable and luxurious. There was coffee and a fridge in the room. We only stayed one night but would come back any time.

18 Dec 2024 - We arrived at 5:25 pm for our Wednesday evening 5:30 pm reservation. We were greeted well and shown to our table. Wine was served by 5:35 pm and appetizers and dinner was ordered by 5:45pm. As first-time patrons to this local restaurant, we were taken back by how noisy it was, so much so, it was hard to hear the other people talking at our table. Appetizers arrived at the table at 6:10pm. I had the calamari; not impressed. Frozen and deep fried making it very tough and barely eatable for $19. I could have boughten this from the local grocery store for $6. By 6:45 pm, one hour from ordering, we began asking our waitress when our dinner would arrive, being very polite she mentioned "it was on the way". Our dinners arrived at 7:15pm; an hour and a half after we ordered - completely unacceptable. Our waitress went on to explain that our order was "missed" by the kitchen. I requested that the manager be advised, and we were told she knew. To make matter worse, one of our friends ordered a basic pizza and it arrived stone cold; uneatable (again) to food standards for temperature. That was taken off our bill. To add more to our misery, I ordered the sea bass ($38) and the filet was served in a bowl of what I can only describe as thin tomatoed soup, terrible value for the money. This was a totally terrible experience, and we will not return or recommend this restaurant. The only action that could have helped was to have the manager come to our table and explain the failure mode of way the kitchen service was so terrible; not leaving the poor waitress to do her job. A very sad management style.

One night stay twice a year between summer and winter homes. Historical and well appointed rooms and suites. Excellent staff. Clean and the food is outstanding! Well located. Superb terrace. Love it! This is a destination . Always look forward to my stay!

We were in rm201 - lovely, large room with door that exits to outdoor terrace. High ceilings, large windows, big tv, a great little room off to side of main room with its own sink, counter & mini fridge. Bed comfortable, towels fluffy. Bathroom was completly different style - could use a restyle, but still clean. Had some issues initially with tv but staff came up to help us sort it out. Too bad the fabulously large windows weren't clean to show off how lovely they are & with an ok view. We were given 2 keys that look the same & I always seemed to choose the wrong one to open the door - wish they had an identifying band on one. Restaurant was great - we went there 3-4 times. No free breakfast though. The restaurant only opens for lunch & dinner. Ganaraska River was beseiged with the salmon migration up the river - absolutely amazing event. Phenomenol actually. Major road construction on Walton, while much needed was a drag to put up with as tourists in for only a few days. Too bad The Capitol was closed - but that will be a next time for us, once road construction finished. Easy town to make one's was around. I would certainly stay here again.

The rooms are clean, but definitely showing their age, carpet buckling and separating at the seams When making a reservation, it should be noted that there is NO staff onsite after 10pm or before 10am. The rooms above the restaurant seem to be an afterthought, with checking in being done by the staff/servers in the restaurant