Southern Sun the Marine

I booked a king suite room only to get a room that was not the one I booked. Further to this the bathrooms condition was very poor. The Television in the room was so old and the channels were poorly showing. In fact the quality of the tv and channels were not the level one would expect of a hotel brand like the Southern Sun. In addition to this I specially booked a full sea view only to be given a side sea view. Very poor. When trying to take a bath, the water quality was very poor and dirty as well. The staff in the hotel wqs polite and accommodating to be fair and that was truly appreciated. I looked forward to a couples night with amenities and the room to match and sadly I was left very disappointed. Southern Sun, your brand is something I have always expected to be at the top level. Sadly, you have let yourself down.

Tried the Sunday Lunch buffet. Average spread. I expected alot more from such a high rated hotel. Not much for pescatarians. The seafood pasta dish lacked flavour. Salads and desserts were quite a disappointment. Drink service was slow even though there were a few diners.

Teboho at the front desk was incredible with checking me in. I even got a complimentary room upgrade, THANK YOU!