Ukino Palmeiras Village - 24h All Inclusive

Decepcionados con la falta de profesionalidad y de seguridad q hubo en el hotel. Sufrimos un caso de acoso grave, dimos parte al hotel y no quisieron ni llamar a la policía. Nos sentimos desprotegidos ya qie el acosador nos amenazó de muerte, y a todo esto el hotel no respondió. No hubo ni protección ni seguridad por su parte y para colmo asustados tuvimos q dejar el hotel antes de tiempo viendo la poca seguridad q nos prestaron. Un desastre en seguridad. Vamos a demandarlos.

We come here for a family holiday of 5 2 adults and 3 children. The hotel is spotless and all staff are friendly and helpful. The rooms are very spacious and beds are very comfortable with air-conditioning. The cleaners come in every day and clean your room and change your towels which is lovely. There's a few different places for breakfast lunch and dinner for the all inclusive. Lots of choices of food so no complaining there . English style fry up we didn't like the taste so we did get the odd uber into the main towns for a full English but that's pure preference. All the pools and areas are really clean with a bar never to far away for a cocktail or 6 lol. This is the perfect hotel for more of a quiet get away. If you want the loud strips and busy bars there all within a 30 mins uber ride which never cost us more then €12 euros to get to. We visited zoo marina which we loved a few of the slides were closed which didn't really bother us. The beach Is a 10 minutes walk from the hotel which has a lovely little restaurant on the beach and pedalos, paddle boards etc to rent and sun loungers all really reasonable prices. The shops on site and next to the hotel are pricey so I'd suggest a uber to the lidl if you want bits for your hotel room this was €5 each way and has alot of the usual we have back in England. As a whole I'd 100% recommend the hotel and come here again

Wow we have been on many holidays and stayed at many hotels and this one has been the best by far! We traveled with a family of 4 10 and 14 year old! Hotel was spotless every part, staff always around the pool collecting empty cups. Our room was spacious and cleaned everyday beds super comfortable. Pool areas both brilliant, we went to the pool with the slides more as there’s more going on and the beds are more comfortable, beds at the other pool were hard plastic but that pool is great if you prefer a bit less noise. Pools didn’t open to 9 so no reserving sunbeds and worked so much better, I queued up from 8.40 and got a sunbed under an umbrella but there is always plenty of sunbeds around but if you want a particular bed best queuing, bets the 6am sunbed alarm. Food was amazing nicest food in a hotel we have ever had, always plenty of choices and something for everyone. We had everything from lobster, prawns, sushi, chicken, beef, pasta, pizzas, salad, breads and LOTS more! The desserts were just as nice cakes, chocolates and ice cream! Drinks in the restaurant was actually nice the wine wasn’t too bad with a touch of lemonade in it. Drinks in the bars were strong and made fresh. They had branded spirits which is a bonus in all inclusive and slush puppies was a great hit with kids and adults! Entertainment team worked hard… shows were the usual dancing ect same as most hotels, they sell popcorn and candy floss for €3 which is worth it they are lovely. They done a 11 year birthday party and was brilliant food all day foam party and a special show with fireworks after. Some other guest are extremely rude and push in at dinner times, even when we waited our turn for the lift a family pushed in and took the next lift, don’t want to say what nationality because I’m not 100% sure. I ended up telling my two kids that if they got pushed in front of to do it back! Also the toilet beside the restaurant my daughter used and some lady was washing her child’s bum in the handwashing sink pretty disgusting in a public toilet outside a restaurant! Download Uber app to use, taxis only €9 to zoo marine great day out and worth the money €4 to the local town lovely for a walk around to buy the usual souvenirs and a cocktail. All staff work endless marking sure the hotel runs smoothly and it doesn’t go unnoticed. Would definitely return to this hotel great holiday all around.