Best Western Plus Savannah Airport Inn Suites

Found a roach

總體挺不錯的

This was a last minute choice of hotels for 18 Girl Scouts and their moms, as Tropical Storm Debby caused the state park where we were staying to close. The staff was helpful and accommodating and the facility was clean (the state park cottages had cockroaches, so having clean rooms was a relief!) and had everything we needed for four nights of fun and activity. The girls enjoyed the cookies in the lobby, and the adults appreciated the water cooler as well. A special shout out goes to Samantha, the exceptionally sweet, kind, and caring housekeeper, for her special attention to us during our stay. She even arranged our pillows and blankets (and a stuffed animal) from home - it was like being at Disney World coming into the room each evening to see how cute she made the bed. Thank you to the entire staff for all their courtesy, and for their tolerance of a large group of Girl Scouts all over the hotel! Bonus: the hotel was far closer to all of our scheduled (and rescheduled) events in Savannah than the state park was!

We checked into our room and was pleasantly surprised by a giant Cockroach, needless to say we have checked out and left to another hotel. The place smells of cleaner of some kind and the bathroom floor had some kind of greasy spray stuff on the floor, very unkept place and would advise going elsewhere. They did offer a full refund.

Very large room for one person.Had a hidden closet behind a large mirror that I couldnt find for a while.No hot water in sink first night,I had to use ice bucket and fill sink with hot water from shower.Room coffee was just aweful.Free breakfast was good but powdered eggs not good.Menu said there was bisquits and gravy but there was no gravy the first morning.Location was perfect for me going to the 8th AirForce Museum,(just walked across the lawn) I would go there again if I went the the Museum again.

I found that the room was clean and well furnished. However, I realize that the hotel was recently renovated and that the negative reviews may have been posted before the renovation. The breakfast was one of the best I have had at similar hotels.

STAY AWAY!!!!! They will create a profile and store your credit card info. If somebody with the same name checks in they will punch the name into their system and attach all charges to that profile. The person checking in does not need to produce a credit card just an I.D. When I called NUMEROUS times to talk to a manager I was told he would call me back. He NEVER did. I had the BW corporate office reach out to him he still REFUSED to call me back. It leads me to believe this is common practice with this hotel. I am a 10 year Diamond Elite Member of the BW brand. The brand is par for it's class of hotels. However the business practices of this hotel are HORRIBLE. The beds are not good, the breakfast is nasty and a member of the staff hung the phone up on me. Protect your financial integrity STAY AWAY!!!!!!!

We absolutely love Best Western Plus. This particular hotel is not on our “we will come back” list. The carpet needed to be cleaned, and the bathroom just needed a little extra cleaning. Don’t get me wrong, it wasn’t filthy but just needed extra. The breakfast was not what we have gotten at other BW. When we got to the breakfast area, all the hit foods were empty and according to others waiting, had been empty. The lady in charge of the food would bring out one bowl of food every 5-10 minutes. I was a little aggravated until I heard the lady at the front desk tell her a room on the second floor needed more towels. There were modern touches around, but the whole hotels need some extra attention. On the positive side, beds were comfortable.

Hotel is revamped in lobby only. The rooms look nothing like the website photos. The customer service was very good and accommodating. I loved that they had rooms for a family of five to stay comfortably but I felt overcharged for the condition of the hotel.