Home2 Suites by Hilton Savannah Airport

We have stayed at this hotel before and returned again heading north in July. The staff was very friendly and the room clean and comfortable. The area around this hotel is building out quite a bit, more stores, restaurants, hotels and traffic. In comparison to many of the regional areas, this area of Pooler has all new roads and improvements so it is nice to visit. I recommend this hotel and suggest you check out the area.

We have stayed at several Hilton Honors locations in SC, GA, and FL. I’ve been so impressed that it seemed like a no-brainer to book this hotel for the drive home. Wrong. Upon arrival on a Friday evening, I was immediately questioning my decision. There was a family waiting to purchase snacks at the counter and had been there some time; between that mom & myself it took a good 7 more minutes of calling “ Hello” and waking through the lobby/hall looking for someone. Then when one of the two staff finally came out- she was apologetic but also a bit snippy. Her counterpart was sitting in the lobby playing on his phone. Now, I would have said this was a fluke and not an issue with laziness and understaffing until we returned to our room and discovered that the couch bed-which we conformed with said staff we would absolutely need- had no sheets, no mattress cover, no blankets. I called down and the same manager said- “Well, you will just need to come down and get those yourself.” Ok,- annoying, not my prior experience ever with a Hilton honors hotel,…..but then I open my door to discover the lazy staff member whohad just escorted a person to their room is now slowly making his way to the elevator with me (and another customer) and is watching horrendously inappropriate videos on his phone with the N-word and cussing every other word. This morning- I was dreading breakfast and the staff this AM was the hotels saving grace! I was fully prepared to have NOTHING nice to say- but WOW what a difference-they were all Kind, respectful, organized and clearly well prepared. Breakfast was hot and ready, but we were a little disappointed to see that the omelettes were either meat or veggie…and there was no just Egg option for the kids. Coffee was great and their were plenty of options for bread/grab and go which makes sense near the airport. We were just expecting more for a HH hotel after our prior H2H experiences. Overall, I can only give it an average because of Friday night. I certainly hope this was a fluke and that they were understaffed because if not, the young man working needs some training and the manager needs better support

We stayed here previously, and most recently in April. It is a very comfortable hotel and is clean. The location is nice with good restaurant options nearby. The site gets a lot of volume and the hotel is showing some wear and tear, but overall it is in good shape. Breakfast is good and staff nice. We will definitely continue to use this location.

Wonderful staff, comfortable accommodations, convenient location to airport,interstate,Savannah, Enmarket arena, shopping and restaurants. Free parking, swimming pool, exercise facilities, and outdoor fireplace.

Loved our stay here. It's so convenient to everything. We didn't move our car for the two nights we were here. We were driving down to Florida but a storm was coming through so instead of braving I-95 in heavy rain and wind we stayed in Pooler. There are all kinds of restaurants in the area and we walked to the nearby outlet mall. We had one problem during our stay that was handled very well. The water pressure was not good, impossible to take a shower. Luckily my husband noticed it before we went to bed. I called down and the lady at the front desk offered to move us to another room right away. While my husband went down to get the keys and I was repacking she called again to tell us she was able to resolve the problem and the water should be okay. She said we could still relocate if we wanted to but we didn't and all was well. There was no hemming and hawing about what to do, just action to make sure we were satisfied. We really enjoyed our stay here and will stay again.

We are here now and the bathroom is absolutely gross. A giant pee stain at the base of the toilet, moldy and in need of replacement caulking, bad drywall patchwork, no shampoo in the dispenser and very weak water preasure.

Unfortunately the hotel is showing wear and tear! Staff was very nice and helpful. Cleanliness was not good. Bathroom and kitchen not clean. Very disappointed as I have had much better experiences in other HOME2 suites locations. Cannot on good conscience recommend this particular location.

We love Home 2 Suites. The king room I stayed in was huge, as was the bathroom. Room was very clean with all necessities provided. Staff very helpful and friendly. Breakfast was really good with many options. Are was safe, parking lot well lit.

My husband and I decided to stay at Home 2 Suites in Pooler, GA. We really loved the hotel. The rooms are big and roomy. The breakfast options were amazing with a big choice. It's pet friendly too. Great location off the i95. Staff were very nice too, in particular Brenda, the breakfast lady. Thank you. We'll be back!