Mercure Pontianak City Center

Mercure Pontianak City Center anmeldelser

Mercure Pontianak City Center

Jl. Jenderal Ahmad Yani No.91, Bansir Laut, Kec. Pontianak Tenggara, Kota, Bansir Laut, Pontianak, West Kalimantan, 78124, IndonesiaVis hoteloplysninger
Mercure Pontianak City Center
Mercure Pontianak City CenterMercure Pontianak City CenterMercure Pontianak City Center
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1 nat

Gæsteanmeldelser

8.5/10
Meget god
87 anmeldelse
Bekræftede anmeldelser
Placering8.9
Faciliteter8.0
Service8.8
Renlighed8.5
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Alle anmeldelser(87)
Positive anmeldelser(82)
Anmeldelser med billeder/video(15)
Fantastisk ophold!(9)
Praktisk for shopping(9)
Venligt personale(7)
Lækker morgenmad(5)
Near mall(5)
Negative anmeldelser(5)
FANFAN-2025
Superior King Size Seng Værelse Ikke-ryger
Overnattede i apr. 2025
Forretningsrejsende
16 anmeldelse
5.5/10
Slået op den 3. maj 2025
The hotel facilities are noticeably outdated, and the cleanliness of the bedding was particularly disappointing. The sheets had visible stains and hairs, which significantly impacted the overall stay. I recommend renovating the rooms and improving hygiene management to ensure basic comfort for guests.
Oversæt
sunshineonme
Superior King Size Seng Værelse Ikke-ryger
Overnattede i feb. 2025
Forretningsrejsende
5 anmeldelse
5.5/10
Slået op den 7. apr. 2025
Not live up to mercure brand. The room renovation is old and breakfast is not a 4 star hotel standard shld be.
Oversæt
Gæstebruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i jan. 2025
Familie
15 anmeldelse
10.0/10
Enestående
Slået op den 13. mar. 2025
ALways stay here everytime visited Pontianak, hotel just next to Megamal Matahari (walking distance). Will stay again next time.
Oversæt
Gæstebruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i jan. 2025
Forretningsrejsende
2 anmeldelse
5.5/10
Slået op den 14. feb. 2025
Hotel bed sheet has a smell very strong smell Aircon is not even cold Book both room same for me and my friend It was better last time
Oversæt
Abhiacy
Superior King Size Seng Værelse Ikke-ryger
Overnattede i mar. 2025
Familie
15 anmeldelse
9.5/10
Vidunderligt
Slået op den 3. apr. 2025
Great Location, But small rooms
Oversæt
Anonym bruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i mar. 2025
Forretningsrejsende
28 anmeldelse
10.0/10
Enestående
Slået op den 30. apr. 2025
Comfortable stay
Oversæt
dyra
Superior King Size Seng Værelse Ikke-ryger
Overnattede i nov. 2024
Par
2 anmeldelse
10.0/10
Enestående
Slået op den 3. jan. 2025
Good location and good view in the pontianak
Oversæt
Svar fra overnatningssted: Dear Dyra,We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ricky Coen ArifinGeneral Manager
IDA HAZIRA
Superior twin-værelse ikke-ryger
Overnattede i okt. 2024
Rejs med venner
10 anmeldelse
10.0/10
Enestående
Slået op den 26. nov. 2024
Everything was perfect. The staff was helpful, the accomodations were beautiful and the breakfast was superb. It couldn't have been better. Thanks
Oversæt
Svar fra overnatningssted: Dear Ida Hazira , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Gæstebruger
Deluxe kingsize-seng værelse ikke-ryger
Overnattede i mar. 2025
Par
1 anmeldelse
8.5/10
Meget god
Slået op den 5. apr. 2025
Good hotel ...near to Mall...but parking need more..
Oversæt
Gæstebruger
Superior King Size Seng Værelse Ikke-ryger
Overnattede i jun. 2024
Forretningsrejsende
4 anmeldelse
7.0/10
Slået op den 4. sep. 2024
It's still a pretty good hotel in Pontianak. The staff are not very good at responding, and there is a shopping mall about a 10-minute walk away.
Oversæt
Svar fra overnatningssted: Dear Sir/Madam ,We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ricky Coen ArifinGeneral Manager
Catcity Gal
Superior twin-værelse ikke-ryger
Overnattede i jun. 2024
Par
2 anmeldelse
8.0/10
Meget god
Slået op den 26. sep. 2024
Quite a nice hotel with large comfy bed. Near to shopping mall. There is water dispenser at the corridor outside the room. It's nice to be able to refill your water bottle.
Oversæt
Svar fra overnatningssted: Dear Sir/Madam , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager
Rizaldi Rizaldi
Superior twin-værelse ikke-ryger
Overnattede i jun. 2024
Forretningsrejsende
12 anmeldelse
10.0/10
Enestående
Slået op den 11. aug. 2024
Nice place, near to anywhere. Lokasi didekat pusat perbelanjaan
Oversæt
Svar fra overnatningssted: Dear Mr. Rizaldi ,We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ricky Coen ArifinGeneral Manager
MeowJo
Superior twin-værelse ikke-ryger
Overnattede i jul. 2024
Forretningsrejsende
91 anmeldelse
8.5/10
Meget god
Slået op den 7. aug. 2024
Hotel facilities a bit old, should do some upgrades
Oversæt
Svar fra overnatningssted: Dear Sir/Madam ,Thank you for taking the time to tell us about your experience at the Mercure Pontianak City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ricky Coen ArifinGeneral Manager
Lina06
Superior twin-værelse ikke-ryger
Overnattede i feb. 2024
Andet
1 anmeldelse
8.0/10
Meget god
Slået op den 23. mar. 2024
Good to stay , clean room with comfy bed, near to shopping centre
Oversæt
Svar fra overnatningssted: Dear Sir/Madam, We are very grateful for your comments regarding your visit to Mercure Pontianak City Center. It is great for us to receive positive feedback/feedback. We will convey your comments to our team. We are sure that this feedback will serve as a motivation for our entire staff as we strive to continuously improve the quality of our services. Thank you once again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Ricky Coen Arifin General manager
Safeer Al Fusy
Superior-værelse med to enkeltsenge
Overnattede i nov. 2024
Rejs med venner
3 anmeldelse
10.0/10
Enestående
Slået op den 8. jan. 2025
Near to shopping mall
Oversæt
Svar fra overnatningssted: Dear Yashier, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager