Hotel Sudu Araliya

I don't normally write bad reviews. But the only good thing about this 3-star hotel was the garden by the lake. It's a completely old and run-down hotel. Since the lobby is intertwined with the restaurant, the smell of food is prevalent in the hotel. There is no approach to welcoming customers with a smile and courtesy at the reception anyway. A filthy room that you can't even see in one-star suburban hotels. The bathroom is dirty, the walls are moldy from humidity. The bathtub is pitch black. There are stains on the sheets. I can't even find words to describe the refrigerator. Even $5 is too much for the hotel room we paid $65 for.

This was a great location in Polonnaruwa. We loved all the services provided. The hotel had a great garden and I would say this is one of the best hotel gardens ever experienced in Sri Lanka. I specially thank front office “Hansika” which she was very proactive in helping out, also her wonderful customer service to all of us stayed at the hotel. We also would like to thank “Dilshan” for his services throughout dining. We wish both of these staff very well and hope to come back soon. Also would definitely recommend the place for wonderful stay with fantastic views over Parakrama Samdudraya.

房間很乾凈，服務也不錯，就在湖邊，日落很美。就是比較摳門，12歲孩子還加收7000多，雖然酒店政策如此，但是感覺不是很好