Hôtel Mercure Poitiers Centre

Located on the edge of the main center of town, the parking lot is 200 meters away. Upon arrival, I was greeted by a not very friendly young woman who recited her spiel as if she had already done it numerous times that day. I asked her how late the restaurant was open and she never mentioned having to reserve. Upon arrival at the restaurant, the rather snotty maitre d' asked me if I had reserved! They could maybe coordinate. The room I was in was very basic, with 2 single beds and no coffee/tea making facilities. Most annoying was the fact that the shower door did not close properly so water spilled out onto the floor.

There is no airflow in the room.. trying to save energy. After showering, it gets very humid, and mold forms all over the window sill. No one seems to bother. The rooms are very basic decor wise. Like a motel. And then there no doors but curtains for the closet.

The hotel is very central in this delightful town. Loading and unloading is easy in the one way street but parking is a short walk away in a public car park, which the hotel will pay for. built inside what was a monastery it has interesting internal architecture and our rooms were two story with the bed up some stairs. This might not suit everyone but otherwise very well equipped and a good breakfast.

Room not that impressive. Only discovered it is a converted church when I logged on to ***********. But the main reason for writing this review is to point out that they protect their wi-fi with a ridiculously complicated password. (Why? At most it only needs to stop people tapping into it from the street). The upshot is that I was not able to access their wi-fi from my phone. Reception staff were friendly but basically claimed their system wasn’t at fault. Disappointing

The Mercure Hotel in Poitiers was a joy! It was spacious and the older stone part of the building gave it a wonderful feeling of solidity and history. The rooms were spacious and comfortable and the staff were, without exception, extremely friendly and efficient. We highly recommend this hotel.

Un hotel situé dans un ancien monument historique et médiéval dont l'architecture ressort et s'accorde admirablement avec l'aménagement des chambres comm des pièces principales. C'est vraiment une expérience unique, avec un restaurant qui est un des rendez-vous de la ville.