Invicta Hotel

The hotel is in a beautiful building in a great location on the Hoe. I slept well and the room was quiet. The staff were friendly. However, my room was on the top floor and there were no lifts. The main problem was that the shower did not work. There was very little water pressure and in the mornings hardly any water at all. I did explain and was told that this happened as it was on the top floor and the pressure was affected by other guests having showers in the morning. Really the top floor rooms should not be let out if the showers don't work.

Fantastic hotel Kevin and his staff went above and beyond to make us feel welcome. Room was lovely and clean, breakfast was fantastic and food freshly cooked. Honestly the best hotel I’ve stayed at in a very long time. We will definitely be staying again.

Excellent, friendly service and staff. Spotlessly clean rooms and lounge. Brilliant breakfasts. Well done Roy,Betty, Roy and the very helpful Ken and the lovely breakfast team. We will be returning to the invicta. Nothing was too much trouble, kind polite and great breakfast. Best wishes from Helen and Phil Buckley. Cheshire.

Promotes itself as a four star hotel which is why we chose it, it was grubby, the toilet roll was plonked on top of towel rail and tv was intermittent. They sent an email confirmation with a menu for the restaurant and on arrival were told it’s not worth them opening. The staff were friendly but the overall grubbiness and inability to cater for guests at breakfast, people were waiting in the lounge are for tables to become available,showed it doesn’t deserve a four star rating. Won’t be returning.

The Staff at the Invicta hotel were amazing! they mate you feel very welcome, hotel looked great with the purple outside ambient lighting , the cooked breakfast was very good, and the room 21 was warm and adequate with good with lovely view over the hoo.

I am amazed that the reviews are so good for this place. I stayed for a business trip during freshers week so most hotels were fully booked leading me to book here. The reviews were good so felt comfortable that it would be satisfactory for 1 night. How wrong could I be. From the outside it looks like a modern contemporary building - from the inside it’s about as opposite as physically possible. The decor is like something out of faulty towers, you are handed a big bulky key to lug around that you aren’t allowed to take with you from the premises, both stagf that I interacted with on check in/out were incredibly rude and patronising, the only word to describe the room is abysmal. The door opened into a bedside table, the shower didn’t work, the room was smaller than a cupboard, the decor was from 1950, the door physically didn’t shut and did not have a handle so had to try and wedge my nails into the wood to pull it shut, I refused to eat in the restaurant due to my disappointment with the rest of my experience so cannot comment on the food, I was so dissatisfied that I tried booking into somewhere else but to no avail. I am honestly staggered that the reviews are so good for this hotel I can only think that the other reviewers are comparing it to a tent in a field, but even then I think I would pick the tent. Avoid at all costs.