Gæstebruger
31. marts 2023
4**** hotel? Rooms are dirty and poorly cleaned (if at all). From 2nd floor and above there is no warm nor hot water during 2 weeks business stay (exception was 1 day with somewhat warm water). Reception addressing the situation with silence and no further remedial action. Bathroom cleanliness horrific: shower never cleaned, the same is with toilette and the faucet which was full of limescale, dirt and MOLD. Towels at times dirty (residual black stains) and questionable when changed. Cleaner's body hairs found in the sink. Minibar in the room, empty and in non-working condition. Room equipped with kettle, coffee and tea, which were not regurarly refilled. Welcomed with dirty (stained) mirrors and not cleaned during the stay. Power sockets available only behind the TV and near one bed side. No power sockets in the bathroom (built-in hair dryer provided by the hotel). Not really bothered by stains and small damages on the wall, but sharing if anyone else could be bothered by this. The same applies to the old, outdated and stained carpet. Elevator slow. Bed is comfortable and clean. Breakfast (buffet) is fine, everyone could find something for themselves. Restaurant personnel is mostly welcoming and kind apart few of them found to be rude. Depending on the room location, pigeons entering the room when balcony doors open. Nevertheless, needless to say: never coming back.
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