C. Timple, 4, Playa del Ingles, Canary Islands, 35100, Spain
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10/10
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10/10
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Flere hotelbilleder (23)
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Gæsteanmeldelser
8.8/10
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47 anmeldelse
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Bekræftede anmeldelser
Placering8.7
Faciliteter9.0
Service8.8
Renlighed8.7
Aluush
Juniorsuite
Overnattede i dec. 2024
Rejs med venner
4 anmeldelse
10/10
Enestående
Slået op den 22. feb. 2025
Meget godt hotel! Rent og meget god beliggenhed, nem adgang til alt.
Anonym bruger
Overnattede i nov. 2023
Solorejsende
2 anmeldelse
10/10
Enestående
Slået op den 1. feb. 2024
Excellent hotel, everything was brand new and an impeccable standard. Particularly enjoyed the pool area and À la carte breakfast. Would recommend!
Oversæt
Wouter van Driesten
Juniorsuite
Overnattede i maj 2025
Solorejsende
6 anmeldelse
8.0/10
Meget god
Slået op den 18. jun. 2025
Prima hotel, fijne bedden, heerlijk zwembad, uitstekend ontbijt en vriendelijk personeel,
Alleen mogen de kamers wel wat beter schoon gemaakt worden en dan vooral de randen langs de douche. Borsteltje en een beetje schuurmiddel doet wonderen.
Oversæt
6/7
Anonym bruger
Juniorsuite
Overnattede i dec. 2024
Solorejsende
3 anmeldelse
9.0/10
Fantastisk
Slået op den 23. jan. 2025
Ich habe nur einen kleinen Kritikpunkt:
Die Akustik und Atmosphäre im großen Speisesaal ist nicht angenehm, da alle Wände kahl sind. Mit wenig Aufwand kann man hier nachbessern. Es wird einfach dem restlichen Hotel nicht gerecht.
Ansonsten kann ich nur sagen, dieses Hotel setzt in Maspalomas neue Maßstäbe in Qualität und Service! Es wurde nicht nur renoviert wie viele andere Hotels sondern komplett grundsaniert und auf Neubau-Standard gebracht! Und ich weiß wovon ich rede - ich fahre seit 20 Jahren jedes Jahr nach Maspalomas und kenne viele Hotels!
Hier ist richtig viel Geld reingeflossen. Ich möchte nur ein paar Highlights nennen:
- das schnellste Wlan, das ich bis jetzt in Maspalomas hatte (Speedtest hat bis zum Anschlag angezeigt); perfekt um flüssig remote arbeiten zu können und Videocalls zu machen
- das Fitnessstudio ist der Wahnsinn und für Hotelgäste kostenfrei (siehe "Stark Fitness Club")
- am Pool gibt es ausschließlich bequeme Balibetten
- Frühstück und Abendessen super abwechslungsreich und von sehr hoher Qualität (Brotauswahl wie in Deutschland mit Vollkornbrot usw). Das Abendbuffet kann man ggf. auch vor Ort noch für 25€ dazu buchen.
- Badezimmer riesig und mit Doppelwaschbecken
- am Nachttisch kann man zwischen mehreren Lichtstimmungen wählen und es gibt sehr gute Leseleuchten
- Zimmer überdurchschnittlich groß
- hinten raus zur Straße laut aber die Fenster sind komplett schallisoliert. Man hört gar nichts und die Klimaanlage ist sehr gut steuerbar
- kostenloser Zimmersafe mit Innenbeleuchtung und groß genug für Notebooks
- Wasserkocher, kostenloser Kaffee
- sämtliches Personal macht einen glücklichen Eindruck und ist extrem freundlich
usw. usw. usw.
Oversæt
MaxE1993
Overnattede i apr. 2025
Par
10/10
Enestående
Slået op den 25. maj 2025
I don't often give 5 star reviews, but I award this hotel 5 stars with great pleasure! From start to finish, the whole experience was absolutely wonderful. When we arrived we were greeted by Stephan on reception, and from then we knew that we would have the best time. He was informative, friendly and treated us like we had been to the hotel many times before. As for other staff, from Raquael on reception to the housekeeping, they all do a fantastic job. The room we booked was a Deluxe Junior Suite, which is one of the best, on the fifth floor (Room 512) and it was pristine. Light, modern and airy with immaculate furnishings and fittings. We had a huge glass balcony with outlook of Playa De Ingles, and felt like we had our own bit of privacy. We had chocolates and wine waiting for us when we arrived, which was great touch, and then on the next day for my partners birthday, he got gifted wine and chocolates too. The attention is definitely in the detail! We were there on a bed and breakfast basis, but we are not early risers, especially after a late night at Yumbo, so we only ate breakfast twice. A small selection of cooked items, pastries, fruit and juices - my only issue is it could be hotter as was only lukewarm, and the sausages need to be better. They were very small processed chipolata hotdog type sausages which are a no no for me. But I can turn a blind eye to that. The facilities in general within the hotel are brilliant. The pool area is very comfortable, all sun beds are cabana style with large umbrellas and thick mattresses. There's a couple of jacuzzi areas that are never busy, and the pool itself was a very good temperature, not particularly cold at all. We didn't sample the food trucks on the top level as unfortunately they were closed the whole week, but not the end of the world. We did not hear any loud noise from Axel Hotel next door, and it was private enough not to be overlooked by it. The hotel itself has 2 lifts and always very accessible if you have any disabled people with you. The gate at the back of the hotel is usually open (use keycard) until the evening so it means you dont have to walk the whole way around the hotel to get in if coming from that direction. The hotel is all very central. 5 minute walk to Yumbo, 15 to the beach. Would we go back again? YES. And that is all that matters.
Oversæt
6/10
Svar fra overnatningssted: Dear MaxE1993, Thank you so much for your incredibly kind and detailed review—it truly means a lot to us, especially coming from someone who doesn’t give 5 stars lightly! We’re thrilled to hear that your stay was so enjoyable from start to finish. Stephan, Raquel, and the entire team will be delighted to know their service made such a lasting impression. It's wonderful to know the Deluxe Junior Suite met your expectations, and that the little touches like the wine and chocolates helped make your partner's birthday even more special. We appreciate your feedback regarding breakfast, and we will share your comments with our kitchen team for review. We're also glad you enjoyed the pool area and the peaceful atmosphere of the hotel. Thank you once again for your recommendation. We’d love to welcome you back anytime—it was a pleasure having you with us. Warm regards, HL Rondo Team
ians4822
Overnattede i feb. 2025
Rejs med venner
10/10
Enestående
Slået op den 10. mar. 2025
Just returned from a week at Hotel Rondo, I was a little concerned having read some recent reviews about noise from next door, cold breakfast and a crowded restaurant etc however all these issues seemed to have been resolved as I experienced none of what had recently been commented on. We arrived early afternoon and our rooms were already ready for us which was great.After being checked in by a very friendly reception team and given a complimentary glass of bubbly, it was lovely to find the suites just as described.Very spacious and clean.My room was on the road side but as I don’t tend to use the balcony very much this was no issue for me. Breakfast was excellent, I had freshly cooked produce every morning, there was rarely a queue of more than a couple of people and the staff were very accommodating regarding your requirements.I can’t comment on evening meals as we were B&B. Re noise from the hotel next door, there was one day when it was noticeable for a few hours but certainly not that loud that it spoilt things. The bar in the hotel was relatively quiet and we tended to finish there every night for a chat with the bar staff and any other guests, special mention to Gian behind the bar who was super and a great credit to the hotel. My room was cleaned every day to a very high standard also so I have nothing negative to say about this hotel.
Oversæt
Svar fra overnatningssted: Dear ians4822, Thank you for sharing your wonderful feedback with us. We’re so pleased to hear that you had a pleasant and relaxing stay at Hotel Rondo and that the concerns you had prior to your visit were not an issue during your time here. It’s great to know that you found your suite spacious and clean, and that the breakfast exceeded your expectations with freshly cooked options. We’re also happy to hear that the noise from the neighboring hotel was minimal and didn’t disturb your stay. Your kind words about the reception team, the bar staff, and especially Gian are greatly appreciated. We’ll be sure to pass on your compliments to him. We are proud of our team and it’s always lovely to hear that their efforts made a positive impact on your experience. We’re glad your room was cleaned to a high standard every day, and that overall, you had a great experience with us. We would love to welcome you back in the future and hope your next stay is just as enjoyable. Best regards, HL Rondo Team
Martin W
Overnattede i feb. 2025
Par
10/10
Enestående
Slået op den 3. mar. 2025
We arrived to a wonderful warm welcome at reception and given a glass of Cava. The hotel reception area is bright and airy and has undergone a refurbishment. We had a superior junior suite room which was a nice size and well appointed. There was ample wardrobe space with lots of hangers. There were no drawers in the room, but there were lots of shelves in the wardrobe area to put your clothes. The bathroom had a double sink and the shower was very good. The balconies are lovely and it was nice to sit out on. Our room was very well insulated and we didn’t hear any noise during the night. Slept well. The maid service was excellent and we received clean towels every day if we had used them. Our room was kept beautifully clean. We were bed and breakfast and the breakfast was ample and fresh. It never felt crowded. The egg chef in particular was so friendly and smiling and would prepare anything you asked for fresh. There was none of this lots of eggs and bacon and things laid out for hours like other hotels. Everything was cooked to your liking at the point of service. Great system and great breakfast experience. The best thing and the most important thing about this hotel is that it that it is very well run with a staff team that seem to enjoy being here. All of the staff without exception have been so friendly, welcoming and smiling making for the perfect stay. We would definitely stay here again.
Oversæt
Svar fra overnatningssted: Dear whatfordregans2022, Thank you for your wonderful review. We are delighted to hear that you had such a positive experience and that our team made you feel so welcome from the moment you arrived. It’s great to know that you enjoyed your superior junior suite, the cleanliness of the hotel, and the comfort of your stay. We’re especially pleased that you found the breakfast fresh and well-prepared, and that our team’s service stood out to you. Your kind words mean a lot to us, and we truly appreciate your feedback. We look forward to welcoming you again for another fantastic stay! Best regards, HL Rondo Team
Rebecca L
Overnattede i dec. 2024
Familie
10/10
Enestående
Slået op den 4. jan. 2025
The hotel is spotlessly clean, from the rooms, to the pool and restaurant. The staff are all lovely-willing to help, happy to give a first class service. The pool is great, very chilled, with comfortable sun beds. The pool bar and the little snack vans are great. The surrounding area is lovely. El saloon is great for tacos as and there’s a lovely Italian just at the top of the street. Breakfast is fabulous- champagne/cava, chefs cooking eggs to your preference. We will definitely stay here again.
Oversæt
Svar fra overnatningssted: Dear Rebecca L, Thank you for your review! We are very pleased to hear that you enjoyed your stay with us. We are happy that our team and facilities met your expectations. We hope to welcome you back soon. Best regards, HL Rondo Team
richardmQ139XY
Overnattede i dec. 2024
Par
8.0/10
Meget god
Slået op den 2. jan. 2025
Stayed here for a sunshine break after Christmas for a week which included New Years. The hotel has been recently renovated and we had a junior suite on the first floor. The reception staff, and all staff are really welcoming and friendly. The hotel feels modern and clean. The reception and pool area are relaxing and chic. We were bed and breakfast. The morning food on offer was good, standard breakfast fair. There was an omelette station which did nice fried ham and cheese sandwiches. There were a couple of items missing (apple juice / hash browns) but the fact you could drink fizzy wine with your breakfast made up for that. The other plus was the timings. Breakfast was from 7:30 - 11:30 and no one was checking us in. So you could have had two sittings if you wanted. A nice bonus. The maid service was great. Our room had a balcony with lounges on which got the sun all afternoon. Rooms had fridge / TV and everything you would expect from a four star. The hotel was near the yumbo (5min walk) and lots of nice restaurants. Head away from the centre and near Burger King there were lovely Chinese and tapas restaurants. The only negative is the proximity to the Axel Beach hotel next door. This is a ‘vibe friendly’ hotel. On both Saturday and Sunday they had a DJ from 12-6. The decks were adjacent to the pool area at this hotel. The music was horrendously loud. Noise cancelling headphones could not block it out. I couldn’t read or listen to my podcast. Even inside with the doors shut you could hear it. Now I am no prude or party pooper but this was club music with an ear splitting beat which isn’t nice for relaxing in the afternoons. I complained to reception (as half the hotel did) but they said as it was day noise they couldn’t do anything. I feel bad writing this as it’s not this hotels fault, but it did ruin two pool afternoons of a 7 day holiday so I have to mention it. We did shopping a Mogan Mall and visited the Dunes but other than that we came to relax. I had a blast it was great to spend new year celebrating at the Yumbo. This hotel has lots to offer. But be prepared for weekend noise in the day time if you do book.
Oversæt
Svar fra overnatningssted: Dear RichardmQ139XY, Thank you for sharing your detailed feedback, and we’re glad to hear you enjoyed your stay with us for the New Year break. It’s great to know that you appreciated the recent renovations, the modern and clean feel of the hotel, and the friendly, welcoming staff. We’re also pleased that you enjoyed the breakfast, especially the added bonus of being able to have two sittings and enjoy a glass of fizzy wine! We're happy you found the location convenient, with the hotel being close to the Yumbo Centre and great restaurants, and that you enjoyed the comfort of your junior suite, especially the afternoon sun on the balcony. We are sorry to hear that your relaxation time was disturbed by the noise from the Axel Beach Hotel. We completely understand how that impacted your stay, and we appreciate you bringing it to our attention. While it’s outside our control, we will take note of your feedback and explore ways to improve the experience for guests who prefer a quieter environment, especially on weekends. We’re glad you had a great time shopping, visiting the dunes, and celebrating New Year at Yumbo. Thank you for choosing our hotel, and we hope to welcome you back for a future stay with a more peaceful afternoon experience. Best regards, HL Rondo Team
241jensb
Overnattede i nov. 2024
Par
10/10
Enestående
Slået op den 12. dec. 2024
I don't know the old Rondo and therefore this review refers exclusively to the completely newly renovated new Rondo. I also find it difficult when people keep writing about how it used to be. The fact is that the hotel has arrived in the here and now and I couldn't imagine a nicer place to have a great holiday on Gran Canaria. As soon as you enter the lobby you are greeted by bright colors, natural materials and a modern freshness that always seems warm and welcoming. The tables with the large stones, the taut ropes, the open - always round shape - simply invites you. At reception we were greeted by two great employees with a delicious cava - Alisya and Melanie made sure with their smiles and infectious positive attitude that after some initial difficulties we got the perfect room for us - despite the hotel being almost fully booked. Thank you very much again for that. Even after that, the two of them, as well as all the other colleagues, were always there for us with help and advice. There is a free shuttle bus that goes to Playa del Ingles twice a day and once in the morning to Maspalomas. It is a large coach and since it starts its route at the hotel, we always got a seat. Then we went to breakfast the next morning and it really was a small sensation. We were greeted again with a great smile, this time from Pilar - who took exceptional care of my coffee needs. Again, a big thank you for the great, delicious latte macchiato. Then the incredible selection of high-quality local specialties at the breakfast buffet. Salami, Serrano ham, liver sausage, cooked ham, countless different types of cheese (cream cheese, Brie, hard cheese, Gouda and Emmental), freshly cut fruit, various types of sparkling wine, a large selection of bread and sweet pastries and so on. But the best thing was the egg station with Chef Rodrigo. He had everything under control at all times - even when there was a big rush, he didn't get hectic, but always prepared the requested dishes with lots of love and professionalism. You should definitely try the Tostada con Tomate. It is freshly roasted on the grill after you order it - simply delicious. Of course, the buffet also has ready-made fried eggs, bacon, beans, Spanish omelettes, etc. But the short wait is definitely worth it. There are plenty of representative photos of the hotel on their website, so I've only uploaded a few of the breakfast and the great view of the sunrise from our room. Next door in the large fitness studio you can also use the sauna - during the day there are delicious ice cream and snacks from stylish food trucks above the pool. The pool seems small, but there are 2 jacuzzis and the great loungers are really comfortable. The pool bar serves good cocktails until late in the evening and always a nice chat. The quiet rooms are lavishly large, modern and lovingly furnished. The large TVs can be easily connected to Airplay - so you can easily stream your favorite TV Shows or similar from your iPad to the TV. T
Oversæt
6/12
Svar fra overnatningssted: Dear 241jensb,, Thank you for taking the time to share your wonderful feedback about your stay at the newly renovated Rondo Hotel. We are thrilled to hear that you enjoyed your experience and that the improvements to the property have made such a positive impression. We are especially pleased to know that you felt welcomed from the moment you arrived, and we will be sure to pass on your kind words to Alisya, Melanie, and the rest of our team. It’s also great to hear that you enjoyed our breakfast offerings and the hospitality of Chef Rodrigo. We will make sure he receives your compliments for his professionalism and dedication to delivering a high-quality breakfast experience. Thank you for your valuable suggestions regarding the shower partition and the addition of a bar of soap by the washbasin. We will take these into consideration as we continue to enhance the guest experience. We are delighted that you will be returning in February, and we look forward to welcoming you back for another great stay. We hope that your next visit will be just as enjoyable, and we are excited for you to try the half-board option and evening à la carte meals. Once again, thank you for your kind words and for choosing Rondo Hotel for your holiday. We wish you all the best until we see you again! Best regards, HL Rondo Team