Barceló Margaritas

Excellent resort. The size, cleanliness and setup of the rooms were perfect. I give this resort a high score for the following reasons - Our group requested adjoining rooms in advance - which the resort provided. When it was not possible to arrange a late checkout, the resort provided another room where we could shower and change prior to our airport departure. One of our group members celebrated his birthday and was surprised with a beautiful card and a sweet treat. The only recommendation that I would provide to the resort is to simplify their interactive television to enable easier connectivity of personal devices.

The hotel was very clean and tidy. The safe were all so polite and knowledgeable in their area of work. The food was plentiful and enjoyable. Only one criticism is that some of the food wasn't hot enough for my liking but if you ask staff they would warm it. I need a gluten free diet and the staff where so helpful. Fabulous idea to have an app so we could order what we wanted. So much to choose from. I would definitely return to the resort and recommend the hotel.

Few teething issues Would have given five stars, but there were some issues: 1. Noise Disruptions: Early morning disturbances from the garden staff using a leaf blower around 7 am woke me up. Later, there was the noise of tree-cutting activities on October 29th and 30th, as well as constant noise from the children’s activity area. The early noise really impacted the experience, as mornings are meant to be peaceful. 2. Initial Room Issues: Room 2005 was disappointing, with poor views of the car park and constant noise from the laundry truck and staff walking by. A loud laundry truck departing at 10:35 pm was particularly disruptive. Thankfully, I was moved to a different room after the first night. 3. Unruly Guests: On October 28th, a group of guests became disruptive, likely due to drinking. They played loud music and disturbed the area around the cabanas, impacting the atmosphere significantly. Top Tip: Download the Barceló app – it’s incredibly helpful for organizing your stay. Check-In: Check-in took longer than expected due to only one staff member, Jorge, handling the desk while the other two desks were free. It took 20 minutes to check in, where I received wristbands for room access and access to the RL area. Staff Excellence: Marta at the front desk in the morning was fantastic. Borge in the RL dining area also provided excellent service. Room Quality: My initial room, 2005, overlooked the car park, main street, and laundry entrance. The layout was poor, with terrible lighting

Disappointing Food was cold every night,we complained and had a 45 minute meeting with a manager but nothing changed.we paid £3000 for this hotel and it was a rip off ,first day the noise from the sister hotel was deafening,we were at the quiet pool and couldn’t hear ourselves speak .We complained and it was turned down,it is not in our opinion an adult only ,there is only a small wooden fence between the children’s entertainment and this hotel.Totally disappointing,I went for my special birthday and was so let down.Management was inefficient and most could not speak English only Spanish so trying to communicate was useless,the cleaners need retraining,I left bits on the floor of the bathroom and they stayed there,awful. Every night I drew attention to the fact the food was cold ,undercooked and raw inside ,nothing was done or improved,this is a true statement,very disappointing

Great hotel. Perfect location for the Yumbo Centre and around a half hour walk to the start of the dunes. Lovely, helpful staff. Rooms were spotless and have everything you need. Swimming pool was excellent, even for doing lengths, and the pool and sunbeds never felt too busy. Good food too.

Entertainment can be better no music around the pool area. Bar staff very slow and don’t have much knowledge on drinks