Hotel Cielo

The best part about this hotel is the staff. The owners, Steve & Alejandra, are there most of the time & that gives it a more homey, friendly feeling. The beds are comfortable, the beach is 1 block away, the restaurant is great - I really enjoyed my stay.

I stayed seven nights while having some dental work done in Playa del Carmen. The hotel was great, especially for the price. Alberto and the staff are nice to deal with and the restaurant is excellent with a good staff and manager. My room was interior with no outside window, but it was a good room with a comfortable bed. The AC worked great. During my visit, there was no wifi in my room, but this was a city-wide problem after an unusual week of constant rain that damaged many wifi modems/routers, causing repair backups. I could, however, go down to the restaurant, which had one that worked well. One reason I chose Hotel Cielo was for its styling. It is more traditional tropical Mexican, where so many other hotels in Playa tend toward resort or ultra-modern looks. I like all the saltillo tile, plants, and balconies, etc. This hotel is just barely off the Quinta Avenida, or 5th Street pedestrian road with all the shopping and restaurants. Just walk out the door. Music noise at night was barely audible and never a bother for me. There is a 7-11 store just across the road where I could get snacks and ice. The beach is just a block further down, and the more main beach entry is only a couple of short blocks away. I plan to return in September to finish my dental work and I’ll stay here again. Hotel Cielo is a great option for the budget-conscious, or anyone looking for a more traditionally styled place. Plus, the location cannot be beat.

BEST BOUTIQUE HOTEL hands down. Stayed here with my wife and 11 year old daughter. Loved the hotel across the board.comfortable quiet room. Awesome staff. Beautiful roof deck. Right next to all action and beach without actually being on fifth ave. Also after eating at a bunch of recommended restaurants, we kept coming back for the downstairs restaurant Carboncitos. I needed another two weeks just to try everything on the menu.