The Reef Playacar Beach Resort & Spa-Optional All Inclusive

Hotel is very nice yet not overwhelming. Multiple small buildings reduces the number of neighbors near by. One was a loud child, but not bad. Nice pools on way to beach. I liked the natural style and jungle garden. Room had a hair dryer and fridge.

May vacation When you arrive and check in they expect you to listen to a representative about setting up a tour. They are very persistent even if you tell them that you are tired from the trip. Most of the staff are polite and friendly. The rooms and outside have a sewer smell.

This was a cute little resort. The beds are as hard as a rock though. Probably my biggest complaint. Second conplaint is compared to other resorts we have stayed at their food selections aren’t the best. We were unimpressed with the buffet and the restaurants. However their late night taco bar is probably the best food they had if you can wait that long to eat. The pool was nice, the rooms were nice. We didnt visit the beach, at this time there was a lot of seaweed but i know that can be seasonal.

The resort is not too overwhelming which I liked. All the staff were extremely friendly and super helpful. It has a beautiful view of the ocean and is in a very convenient spot if you want to walk into town. I would definitely recommend to others and would love to stay again! I definitely recommend the Italian restaurant on site, 10/10.

It was a very friendly environment but was not expressed by having to talk to too many people about the activities i signed up for plus never got my gift from the spa i did and signed papers for it took me 3-4 times to tell the front desk or people in charge to get it for me as well upon arriving same thing i requested chocolate strawberry platter and a bottle of prosecco the strawberry plater looked nothing lije the picture when i added it on to my stay plan for a welcome arrival and the activities i wasnt expressed with the staff at the coco beach club there was no staff around but the manager was helpful in getting everything i asked for so will not be staying at the reef playacar in future but all the food was good drinks were good snack bar was awful overall friendly staff and the restaurants and their staff were welcoming and very hospitable. My stay was okay but definitely could improve more on requests for guests and this goes for the reef coco beach club as well. Thank you for everything and happy mothers day

First time at the reef and it didn’t disappoint. The resort is a 5/5, staff 4/5 (don’t try to take a coffee mug for a beach walk), food 3/5. Overall, highly recommend and we are already talking about coming back!