lolalane24
29. juni 2024
My recent stay at the Banyan Tree Mayakoba was truly the best vacation of my life. From the gorgeous rooms, comfortable beds, unparalleled level of privacy to the world class dining, incredible staff, and the massive property I have no complaints and only glowing remarks. We started our experience with the Banyan Tree at the Cancun airport where we were greeted by Benjamin our kind driver. The car was equipped with multiple drink options, snacks, a Banyan Tree curated playlist, cold towels, and even an X Box and televisions. After our tranquil car ride we started our first day at the spa. I have been to more spas than I can count in my lifetime but no experience matched the detail and luxury of the Indian Traditions treatment. I started my day at the spa with the Rainforest Experience which is complimentary with spa treatment. The facilities and contrast therapies were world class and left me feeling rejuvenated. My treatment with Muna was life changing and set the tone for a perfect trip. We booked several activities and all of our dining reservations through the most INCREDIBLE concierge and manager: Eduardo. No request was too much, he even got matcha out of the hotel’s storage reserve for us to have at breakfast everyday. Eduardo went above and beyond with every request and made our stay truly magical. Another unique facet of this resort are the golf cart transportation services which arrive to your room within 1-2 minutes upon request. Our favorite golf cart driver Javier told us interesting facts about the region and was incredibly kind and personable. Next, the dining options are OUT OF THIS WORLD. Saffron (the Thai restaurant) is the most gorgeous restaurant we have ever been to, not to mention boasts incredible food. Our lovely hostess Jazmin secured us a table on the water amongst the mangroves and we enjoyed our dinner alongside the wildlife. Our waiter Pablo was the kindest and most incredible host and we miss him already. Our second time dining at Saffron we were helped by the equally amazing Rafael who helped us locate wildlife and made sure all of our requests were met. The next restaurant I want to shout out is Cello (the Italian restaurant). Our incredible waiter Braulio made such a difference in our stay, moving our table to accommodate for the heat and making sure we had everything we needed. Braulio was so kind and patient with us and we will remember him fondly. Additionally, we had breakfast and lunch everyday at Sand’s beach club and our kind waiter Osiel remembered our orders everyday and was such a happy face to see every morning. On top of the incredible dining at the resort, the cleaning services are unparalleled in terms of detail and convenience. Bed clothes are changed 1-2 times per day, rooms are cleaned to perfection, and turn down staff leave little gifts and notes in your room nightly. In terms of activities, there are so many that you couldn’t possibly do all of them. During our stay we went scuba diving twice w
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