Leman Hotel y Apartamentos

前台的中年外國男服務態度很差，不給予客户尊重，事情來龍去脈： 1. 我們朋友在另一家酒店的房間還無法check in，就先把行李放我們房間，並同我們一起進入我們的房間商討行程安排，期間未侵犯他人任何私隱，但進入時，前台並未告知我們不允許外人進入房間區域，也沒有在朋友進入的時候攔下來不讓他進。 2.到達房間後，前台多次打電話讓朋友下來，如果他要住的話就要辦理check in，語氣十分強勢，沒見過態度這麼差的，不給我任何説話的機會，一直重複must be down here， must be must be，否則就call police，然後就掛了，給了我們最糟糕的客户體驗。 3.我們下去後準備去前台和他説清楚，結果這個中年男人直接和我們吵了起來，情緒十分激動，叫我們的朋友get out，還出言罵他，甚至沖到外面想搶他的手機。 綜上所述，這個酒店是不會再來了並且十分不推薦，從未住過態度這麼差以及蠻不講理的酒店。

Todo fue bien

We choosed again this year Leman hotel after being there în 2023. Since the arrival, the staff from reception ( Francisca and her colleague were very rude and made innaproproate comments after we asked " at what time we can do the checking ? " the answer was " we need your passports " , again we asked " we just need to know the time when we can do the check in and the man replied : în the airplane can you do your check in without your passports? " anyway, after that we continued our conversations în english and în front of us they commented în spanish probably thinking we don't understand it. We entered the room at 12, we had an apartament and 1 hotel room - the apartment was not cleaned, toilet was dirty, AC was not working , sink was dirty, oven was not cleaned and so on.. This was just am example on how the staff can make you to not go there again. Francisca ( reception) being very rude, dismissive and arrogant, and all the time she rolled her eyes when we were around there. ( is good at least because most of the time she is outside în front of the hotel smoking) Not recommended! Very rude staff & not welcoming!

What a lovely little find. As always you’re nervous when booking anywhere these days but the reviews seemed good and we took the chance. The hotel staff were very friendly, even as the only English guests staying there we were treated no differently. The rooms are clean and the pool is always available. Great location if you want to be just outside Palma. Food was great all in all no complaints at all.

Really cannot fault this hotel brilliant friendly staff,food was really good and a good selection,rooms cleaned daily and brilliant view,definitely would stay here again,close to the beach and a short ride to Palma centre as well as the airport 👍

A nice hotel, kind stuff, clean rooms. We stayed in apartment equiped with kitchen. The whole apartment was realy nice with lot of space, bedroom with big closet and tv, (pillows were realy good and comfy), curtains were shady enough. Big bathroom with shower, hair dryer and heater. Spacious living room with 2 sofas, huge TV, big dinnig table and a little kitchen, balcony with small drying rack for clothes, 2 chairs and small table. Inside pool, gym, wellness - we did not have time to try. Water in both outdoor pools was quiet cold but we spend whole time at the beach, it was realy close to the hotel (not more than 5minutes). Weather was fantastic at the beginning of october. Streets were most of the time quiet. Bus stop near the hotel. Aquarium approx. 25min walk. 2 bigger supermarkets (Eroski and Mercadona) approx. 20min walk.