Alegria Barranco

Place was absolutely disgusting spiders all over the place asked every day to get a cleaner in that never happened the hotel staff refused to give my deposit back would rather sleep outside the place probs cleaner the sink was blocked don’t waste ur money in here plenty other good hotels close by

I have previously stayed at the Barranco Apartments many years ago and was interested in seeing how they had changed it since its refurbishment. I can honestly say I was pleasantly surprised. The room we stayed in was on the 3rd (top) floor and had no balcony but your doors opened onto the walkway. Two sunbeds where situated outside your room. At first I did miss the privacy of my own balcony but to be fair the fact we had sun all day long (we had a room overlooking the roundabout) this was soon forgave this. The room had the basics you need for a self catering holiday, two induction hobs and a microwave. we did miss the use of an oven, but we managed. We did buy a shrp knife as the ones supplied where not very sharp. As we would be cooking quite a lot of meals we decided to invest in one from the, (we sell everything) shop opposite the apartments called Bazar Nido. I also bought a teatowel and a bath mat for a very reasonable price. The water was always hot the shower was great just the design of the drain did mean that the floor got wet. Every other day they offered to change our towels and the bed sheets changed after a week. The air con worked perfectly and if you wanted an early night you shut out the hustle and bustle of the local bars by closing the windows. It was quite loud with the window open, but hey we're all on holiday aren't we?. The beds ,two singles, where comfortable and you where supplied with two plump pillows. The pull out bed in the living area was never slept on by ourselves but I must admit wasn't the comfiest to sit and watch tv on. The tv had the basic English channels BBC 1 & 2, ITV, Channel 4 & 5 and Sky News etc. The Wi-Fi was very reliable and we used it daily to stream music and make video calls home. We paid to have use of the room safe which wasn't very expensive. The pool area is very small this didn't effect our holiday but wouldn't have liked it if we had small children or teenagers with us as there is nothing to entertain them and no sunbed to sit around the pool. All in all I would recommend Alegria Barranco to anyone traveling as a couple. We stayed in January and there did seem to be a lot of people staying here for three or four nights at a time. We didn't see any stag parties stopping here, and everyone seemed friendly enough. The staff although very busy were very helpful and friendly.

Spotless apartment and building. Spacious and well equipped. Pool area is small and pool nest suites for a dip rather than kids playing. Location is right in the centre so easy to walk everywhere. Staff very helpful and polite. Definitely recommend for couples and older children. We had a great stay.

We were dreading staying here after reading the reviews and contemplated booking elsewhere, but we stuck with it and it wasn’t as bad as previous reviews, but it wasn’t great by any means. The positives are the location is great, close to decent bars and restaurants and only a short walk to the beach and safari centre. The beds were comfy, but that’s all I can say about the room. On check in, we found the reception staff a bit standoffish, like they couldn’t be bothered, no holiday atmosphere at all. The room when opened the doors, absolutely stank of cigarette smoke, it was so bad we had to buy air freshener and keep the windows open. The bed for my son, was a sofa, which wasn’t made up and had cigarette burns in it. We only had the cleaners once and all they did was replace the towels and empty the bin. No beds were changed or the floors swept. They could be great apartments if they were cleaned daily, if it was a sofa bed and not just a sofa and the staff had a bit of personality. We booked with Jet2 and there was no mention of a deposit, as mentioned on previous reviews. We heard people checking in and they had to pay one, so not sure why we didn’t. Overall it didn’t spoil our holiday, but we definitely won’t be back any time soon!

I started this review on a 1* then thought deeply about our experience. Hence my final rating. Clearly this hotel has been badly burned from bad experiences with certain past guests. We normally book the more premium hotels, yet this was a last minute budget break and we booked without checking the reviews beforehand!!! I was concerned about reports of damage throughout the apartments and of the €100 pp deposit for damages. Sadly it is clear that All guests are “tarred with the same brush”. We arrived 8/2 and checked in by “Judith Chalmers - Yet without the Chalmers”. We paid the required €200 and headed to the room. Armed with the reviews, I was sadly on the defensive. Rather than immediately see the relaxing positives, I was looking for things that we could be blamed for. I then forensically examined the apartment and took countless photos. In one word horrific. Dents Fridge Door - Shelf under safe Damaged - Various marks - dents on wall throughout - Towel rail hanging from wall - Bathroom bin hinge broken - Curtain rail hanging from the wall - Door handle in bathroom very loose. Armed with the photos, I then immediately visited reception and showed them to the receptionist. The reason for my higher rating - 1). Top Floor with sun available all day - no fighting for sun beds as each of the rooms has its own sun beds immediately outside the rooms. This was ideal. Drinking drinks bought cheaply from the supermarket NEXT door to the hotel from your room fridge and laying in the sun immediately in front of your room is brilliant. 2). Everything worked. The TV even had all the UK channels on it. The apartment was well equipped and everything you could need was there. 3). Location - Close to the front. Good choice of local bars, restaurants etc. In summary - Actually a nice hotel. The hotel should direct the deposit requirement on the “party groups” and not treat guests with contempt. I could have charged the hotel €50 and fixed most of the faults in our room with materials from the shop over the road !! Would I stay here again ?? I probably would !

Worried after reading negative reviews. Pleasantly surprised: spacious living area, kettle toaster, large fridge freezer, small balcony, arrived Monday evening, fresh towels on the Wednesday. Room cleaned, fresh bedding towels on the Friday. Sachet toiletries. Hairdryer was ok too. Negative the shower head leaked, had to hold, top shower didn't work, not a huge issue. Lovely rooftop solarium about 10 sunloungers. Never used the pool, looked okay. Staff were very helpful at the reception. Checking - in was good. Somewhere to store luggage at checkout if needed. Supermarket next door. Walking distance to restaurants and shops.