Princesa Yaiza Suite Hotel Resort

What a fantastic stay in the fabulous Princessa Yaiza ! This was our second visit to this hotel. Room - We stayed in the Kiko suite in D block. Great room. Large, comfortable and practical for families. It’s fair to say that there are some worn parts to the room but nothing too bad or hugely annoying. Nothing took away from the holiday but worth noting. Kids Club - A brilliant team of highly energetic and friendly staff. Molly loved kids club and the wide range of activities kept her well entertained. Great work by this team around the hotel too - always engaging the kids. Hotel - You won’t get a better location. The hotel is large, characterful and comfortable. Pools are great. Plenty of sunbeds. Very clean. Don’t listen to reviews about a long tunnel to D block - it’s two seconds. Service - Impressive. Very professional but very friendly as well. Constantly impressed. Overall- a fantastic stay and we will be back!

Princesa Yaiza is a wonderful hotel with all the amenities you’d expect for 5*. We are a couple with a 2 year old toddler and 5 month old. The best thing though is the kids club - the animation team and facilities are fantastic. Daily activities, soft play, mini disco, childcare for free from age 3 and paid if under that. Wonderful team who make the stay very special. Specific thanks to Santos, Alessio, Carla, Stella, Pablo, Antonio…. Raffa had the BEST time thanks to you all!! There was lots of entertainment for adults too. It was super fun! The hotel is a great location, close to a beautiful promenade, sandy beach and restaurants/ shops. We had a 1 bedroom and it was very spacious. Perfect for what we needed. The cots and little baby kits were added thoughtful touches. The room had a large fridge and small kitchen area with a coffee machine which we greatly appreciated. Some pools are cool at this time of year but the ones in the sun by the afternoon are fine and kids can happily play in. I did put them in thin-ish wetsuits and that was plenty. You can use inflatables if you choose. The reason we gave it 4 star was because the buffet evening food was not up to 5 star standard the breakfast is served in a lovely outdoor setting but the dinner setting is a bit soulless in a large room with no views or even windows. The food was fine, but we got bored. My husband also got sick after eating some meat. The hotel staff were good about it. I’m confident it wasn’t norovirus as we were totally fine and no one else was really sick. We think it was poor luck. Also the rooms can be noisy when furniture is moved around in rooms nearby, or toddler running around in room above. We didn’t mind as we’re also a family. There were lots of kids about so don’t book if this is a problem for you. Overall we would definitely return, ideal for families or groups of friends. Would only do bed and breakfast though.

Wonderful Hotel, rooms spotless and staff extremely helpful and friendly. Staff in the customer experience area were most helpful also and Cindy in particular went the whole way to ensure our stay was up to scratch . All of the items in the fridge or coffee store were replenished each day as they were used including fresh bottled water.