H10 Lanzarote Princess

As lots of people have said before, this hotel is in a great location, it's very clean and has great staff who all work really hard. The downside is the food or lack of it, if your not in the qué at 6.30pm forget it as the food doesn't get replaced and most of the meat dishes are very undercooked and cold. We went out for something to eat and come back for dessert at 8.15pm, the dessert table was desolate, 2 pieces of melon, not even a cracker for the cheese, absolutely shocking. We went privilege and the upside was that breakfast each morning was in the al a carte Italian which was good. The entertainment on an evening only lasts for 45 mins so don't build your hopes up. If we were to return to this hotel I would only go bed and breakfast as the food in the restaurant is not good and the burgers and hot dogs at the pool bar are all warmed up and you wait ages. Ive never been to an all inclusive hotel that doesn't provide any snacks after 6pm and no crisps just nuts all day. What a shame as this hotel could be great if it wasn't for the food.

Very pleased with the hotel- staff cannot do enough and absolutely spotless. Great food with a lot of variety. Lots of activities for all ages and always something to do. Good evening entertainment too- something for everyone. Rooms also spotless and very comfortable.

We have just returned from this hotel. We arrived on 2.12.24. The hotel itself is lovely. Lovely and clean inside and by the pool. The pools are lovely and look very inviting. However, sadly they are freezing this time of year. They aren’t heated like other hotels in the area. We went in the baby pool on the first day and my 2 year old was shivering in under 5 minutes. We took him swimming in the indoor pool everyday for a little bit. This was still cold but not as bad. The hotel is in a lovely area. We walked to the beach and the harbour most evenings. The breakfast is lovely! Lots of hot and cold options and was just perfect for us. I loved the little extras such as fresh smoothies being made and chocolate frappes being put in jugs on the side to help yourself. Breakfast was our favourite. Lunch was also great! Fresh steaks being made with hot broccoli and mash on the side. Dinner, not so great. Mild food, some very cold, the drinks system is so confusing. You need a ticket every single evening as you enter and can only have 1 drink each (we were all inclusive). The rooms were lovely and cleaned daily. The fridge is small but does the job. The balcony is slippery with the tiled flooring on the ground floor. So be careful if you have children. We had a few slips even when he had shoes on. The balcony furniture is white plastic furniture which is dirty and very outdated. But this wasn’t too much of an issue. All in all I would return if we were B&B and in the summer when the pool would be warm for our child. Was sad to see the pool completely empty most of the time when the weather was so lovely and warm.

Well after reading most recent reviews I was a bit dubious about coming . The hotel is lovely , yes parts are looking a bit tired but most public areas are clean and well maintained.there are loads of staff all working hard . The bars are quick to serve even if there are queues, the entertainment in the evening is good , getting people up dancing . The Cactus snack bar has lunch time snacks , there was a half hot wait on a burger but this was due to only one staff member on duty . The main restaurant is buffet service , yes food could be warmer but it is plentiful , there is an issue with plate replenishment that does not seem to be being addressed by management. I have also tried la dolce vita Italian restaurant which was fabulous food and service . Drinks all are branded which is unusual in an all inclusive as they usually save money on non branded . Would I return yes , as there is no major issues as far as I am concerned . Room is large and I am overlooking the back of the hotel again this is ok with me .

Our recent visit was our 20th and we enjoyed it just as much as our first, the hotel is very clean and the staff are so friendly and welcoming, there are two pools one indoor, which is heated and the outdoor which is slightly cooler but fine once you are in, there are plenty of sunbeds, not advisable to try and reserve them as a pool attendant will take any unattended towels away, after 11.00am you should be ok, the restaurant is busy at times, but this is to be expected in a buffet restaurant, breakfast is the best meal, we didn’t have lunch as we were half board, dinner can be a bit busy depending on the time you eat, there is plenty of choice and a grill cooking on request, the animation team have several things going on during the day and there is a good selection of evening entertainment, for those on all inclusive or privelege there is use of the Sakura and Italian themed restaurant, but you need to book as they fill up very quickly, all in all I would recommend The Princess, everyone has different tastes but we enjoy it

Just come back from a 10 night stay. It was just perfect. Clean room clean bedding and towels everyday. Great variety of food and staff very friendly and approachable. The hotel is in a great location too. We will be seeing you again H10 Lanzarote princess.