Fairfield Inn & Suites Plattsburgh

Room was fine, except for the mattress, which was showing its age by sagging toward the middle. The lobby was warm to the point of being HOT. It was a comfort to go outside. The pool was disgusting and cloudy, not swimmable. The gym was closed for no apparent reason. The mini pharmacy was not stocked. There were things kind of piled up to the left of the entrance. Staff was pretty nice, although we did get some weird attitude on check-in. Seems like the people running the place were cutting corners to save money at the expense of making the common areas pleasant and attractive. Definitely feels like the place is going downhill every time we stay, once or twice a year.

Staff outstanding.Room had all amenities that we needed. Bed comfortable. Shower great. Breakfast had several options.

Nice family hotel. Very clean and new Beautiful hotel! Super clean and new. Friendly staff. The pool was green but apparently the health department checked and it has to do with the “paint” color. The hot tub was wonderful. Breakfast needs to be refilled more frequently. For the short duration of 6-9 for breakfast there should be full trays at 8:15 and they were bare. Guests had to ask for refills. Even at 8:45 there should be enough for guests with young children to access the warm meals with staff nearby to help refill. (2 days in a row there were empty trays well before 9:00am) Overall; the room was comfortable, clean and the lobby welcoming. We would come back. The front desk employees were friendly and helpful. Thanks for a nice visit!!