Country Inn & Suites by Radisson, Pineville, La

It’s an old hotel that shows its age. Needs some serious renovation. Staff at front desk is disinterested. Rooms smell musty and of cigarettes. Carpet and room furniture all need replacing. We have been coming her twice a year when visit family for over a decade. This was our last time we will stay there.

Huge disappointment. Every room smelled. The door lock/latch was broken. Was at a large convention in the hotel, yet there was not a **** place for us to hang around in small groups afterwards, like a lounge. No bar. We tried to enjoy ourselves in the lobby. We were quiet but the hotel rep at the front desk kept getting on to us for being too loud. Any other hotel would allow us to use the lobby. I can’t describe how disappointed EVERYONE at the convention was. Literally the arm pit of Louisiana is at that hotel.

Huge disappointment. Every room smelled. The door lock/latch was broken. Was at a large convention in the hotel, yet there was not a da** place for us to hang around in small groups afterwards, like a lounge. No bar. We tried to enjoy ourselves in the lobby. We were quiet but the hotel rep at the front desk kept getting on to us for being too loud. Any other hotel would allow us to use the lobby. I can’t describe how disappointed EVERYONE at the convention was. Literally the arm pit of Louisiana is at that hotel.

Very old building.Dirty carpets.Unfriendly friend desk staff.Never gave me a receipt despite my multiple request.Did not add the government exemption to the billing.Nobody available at front desk to answer phone calls.Bad experience overall.

I've been here three weeks. I've stayed in five rooms, 4 of which the ac did not work. No.ice in entire building. Prob one of worst hotel experiences ever. I will nor be coming back. Would not recommend this hotel.

The over 2 star reviews must’ve have been by the hotel staff or there are 2 rooms in the hotel that are decent and y’all stayed in there. The best thing… breakfast . This hotel was disgusting ! Urine around the toilet, the carpet has been there since hotel was built. Lady monitoring the breakfast area like you’re going to steal. She even told one man he couldn’t fill his cup with coffee. Other staff were nice . I didn’t even feel comfortable sitting on the furniture and DID NOT. Come on Country Inn this is not ok

Horrible attitude from Shawn or Shawna in the kitchen area every morning. She is the only reason we would not come back to this place. I witnessed here have the same attitude with different people that came in. All other staff was awesome and room was great but every morning when you get breakfast it’s like this lady is there to rain on your day with so much negativity! She really is not a good fit for your establishment.

First off the pictures on the site make it look good. After getting back to my hometown in AZ, and looking again I noticed most of them are around 5 years ago. This place is very outdated. There are stains on the sofas and chairs. Rust in the bedroom doorway that looks like nicotine stains. The shower curtain had mildew at the bottom. I suggested to my family to shower with the curtain outside of the tub. The bathtub is a slip hazard and a lawsuit waiting to happen. The air conditioner return must never get cleaned unless they change filters it has at least a 1/4 inch thickness of dust on the grill. TVs are 17' and very quiet. The carpets are old and you need to wear slippers to walk on them. We took wipes and Lysol and sprayed everywhere. We did not feel comfortable sitting in the room much less sleeping there. The lady who works the breakfast nook is rude and lacks hospitality. The desk folks are awesome and very nice. They have a nice-looking gym and business area. The pool area is ok looking. The location is good but I would rather have to drive longer than have to stay closer if it is this place. Really make sure you look into this place and take the time to read reviews because I have seen some 5 stars for this place but very bad written reviews under it like it has been altered.

We will never stay there again. My brothers had come in for our grandfather's funeral. I myself live 45 minutes out so since we had to get arrangements done early this morning we split the cost of two suites so I wouldn't have to drive so far and we could all spend the next three days together. We do this every time one comes to visit. I ended up having to drive back to my house that night because I left my insulin at home and came back the following morning with my son. We had paid for the room from Thursday night to Monday morning. So when we returned we all met at the breakfast area. Where my son grabbed a cup of juice only to be told he couldn't have any because she saw us just walk in. He explained to her that we had left and returned and were staying til Monday. She questioned him on the name and room number which he gave her my name and my two brothers names but he could not remember the room number. Because my brothers and myself have different last names she accused him of lying. That's when I stepped in and told her we were all there sharing rooms because we were there for a funeral. She said she did not care even though we all had key cards and we were all in the lobby together. We paid for the rooms for multiple days so I do not care how many times we leave and come back, You can not tell me we are not welcome there with no reason to do so. After she embarrassed my son we decided to go elsewhere which sucks because we paid til Monday. My younger brother is still staying so we didn't lose money for nothing. Again I will not ever stay where we are accused of being liars. And I will never do business for that company again.