The Wayback, Pigeon Forge, A Tribute Portfolio Hotel

We really enjoyed the retro look of the motel! The lobby and restaurant are amazing! Our room was very comfortable and I loved the bathroom and shower. We had our breakfast in the restaurant there and our server, Michele, was awesome. She was so very friendly and accommodating! We enjoyed our breakfast, which was so much better than the continental breakfasts you get at other hotels! We checked out the pool and surrounding pool deck. It was really cool! Loved the look. We hope to go back for a longer visit sometime.

No microwave, no clock of any sort and at check out I wasn't asked if I had a good stay. Won't go back.

The vibe was great. Loved the decor, it had an Island feel. The only issues we had was the floors in the room need professionally cleaned. The grout was very dirty in spots. The floor had a sticky feeling. You could see a man’s boot imprint on the floor. There were water spots on the ceiling in the bathroom. The room felt very humid and wet. I would definitely go back if these issues were resolved. Great location directly across from the island entrance. I felt like we were in the middle of everything. Close to the outlets and close to Dollywood.

Iverall such a fun and great stay. Only bummer was we booked this place for the pool and yold our kids the entire way about the pool only to arrive while a wedding reception was going on in the pool area so that was a bummer. We did love our room and stay though!

Obviously, this is an old motel that has been remodeled into a cute boutique hotel. It really is cute and in close proximity to the island and other activities. The bathroom was amazing and the bedroom was ok. It was so incredibly loud, not from activities happening outside or people walking up and down the street, but because the air conditioning units are so old and so loud. I also stayed in room 335 and it is the only room that is sort of in an indoor area of the motel. This means there was no natural light, the ice machine was directly outside my door, and it was so loud, and all of the other air conditioning units echoed in that space. I had the TV on volume 50 and couldn’t hear the words. It was quite an unpleasant experience, considering you paid to spend the night and sleep somewhere and you can’t sleep.

The man at the front desk was nice. Not overly friendly, but nice. The room looked ok at first but when we came back after eating dinner to go to bed, we discovered the shower was dirty and the sheets had clearly not been changed. There were crumbs and BLOOD on our sheets. When I called the front desk the lady answered and there was no- I’m sorry or anything. It was- you can change rooms or come get some new sheets. We were literally in our pajamas at this point so I asked if they could bring some clean sheets to us so we could get in bed as we were tired. She said well yeah we can but it could be 10 mins or it could be 30… you never know what could happen. REALLY. No Sign of giving a crap about the fact that there was literally BLOOD on our sheets. So my Husband put his clothes back on and went downstairs to get them and while he was gone another man came to bring more. Laughingly he said here ya go. Again… not one apology for the inconvenience. Probably won’t be staying again. And would not recommend due to the HORRIBLE customer service we received.