Americas Best Value Inn-Pico Rivera/E. Los Angeles

Never again The floors were dirty no one was ever at the front desk to assist gave attitude when asked for a extra towel when they knew there where 5 of us staying not a pleasant experience

There were many cockroaches in the room, they were even hiding under the pillow on the bed. I immediately left the place

I booked a NON SMOKING room. The lady at the front desk told me it was Expedia’s fault for sending them a confirmation for a SMOKING room. I even showed her my confirmation. Then she told me the only rooms they have left were NON SMOKING would be an upgrade from a king to 2 queens. You would think that they would be nice enough to honor my NON SMOKING room and give me a free upgrade but no, they charged me $20 more. Afterwards, I called ******* and they said the at they would never give a confirmation of a NON SMOKING however send the motel a different confirmation. At this point, it was already too late. I had checked into the room already and the hotel did a great job conning me! The room was dilapidated. Dirty carpet, dirty bathtub, filthy microwave and fridge. And the tv didn’t work! I would never stay here again.

Very dirty. Roaches, this made me check out ASAP. Not enough parking. Very old which is fine, but at least keep it clean

Terrible…sent pictures and wasn’t able to get assistance from *******. I’m beyond disappointed

“Hey, just wanted to share my experience with this hotel. The property is in terrible condition, and the rooms aren’t clean. This is the fourth time I’ve had issues, and it will be my last. After being given two dirty rooms with bad smells, I was charged an extra $10 for a non-smoking room. I even offered my credit card, but the staff refused and just brushed it off, saying this is what happens when you choose a ‘cheap’ hotel. I know they only charged me the $10 because I bothered them—no receipt was given. I definitely don’t recommend staying here.”