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Bekræftede anmeldelser
Placering4.7
Faciliteter4.6
Service4.6
Renlighed4.7
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Alle anmeldelser(212)
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Negative anmeldelser(6)
KennethPoh
Villa med pool
Overnattede i okt. 2024
Par
5 anmeldelse
5.0/5
Enestående
Slået op den 19. dec. 2024
Amazing resort with exceptional service. Staff members are polite and accommodating. Very attentive to detail. Had a memorable time here and will definitely revisit. Thank you Anantara.
Oversæt
Svar fra overnatningssted: Dear KennethPoh,Thank you so much for your kind words! We're thrilled to hear that you had a memorable experience with us and that our team’s service made such an impact. It’s wonderful to know that you appreciated the attention to detail and the hospitality of our staff. We can’t wait to welcome you back to Anantara for another unforgettable stay!Kind regards,Piyapong KunluckExecutive Assistant Manager
Vitto1988
Pool-pavillon
Overnattede i maj 2024
Familie
29 anmeldelse
5.0/5
Enestående
Slået op den 3. sep. 2024
It’s a dream place. Everything is decorated with style and taste in line with the local tradition and flora, but in super comfort. Restaurants are great, pool and grass area too
Oversæt
Svar fra overnatningssted: Dear Vitto1988,Thank you so much for your wonderful review! We're thrilled to hear that you found our place to be a dream destination. It's fantastic to know that the style and comfort of our decor, as well as our local traditions, resonated with you. We're also delighted that you enjoyed our restaurants, pool, and grassy areas. Your kind words are truly appreciated and we look forward to welcoming you back for another great experience.Kind Regards,Sayamon SittiritResort Manager
JayTCL
Pool-pavillon
Overnattede i aug. 2024
Par
5 anmeldelse
4.7/5
Vidunderligt
Slået op den 17. sep. 2024
Great hospitality. Comfortable villas. Other than limited food options within that area, anantara is one of the best hotel we always opt for while travelling to Thailand.
Oversæt
Svar fra overnatningssted: Dear JayTCL,Thank you for your kind review. We are delighted to hear that you experienced great hospitality and found our villas comfortable during your stay. We appreciate your feedback regarding the limited food options in the area and will take it into consideration as we strive to enhance our guests' experiences.We are grateful for your continued preference for Anantara while traveling to Thailand and look forward to welcoming you back on your next visit. Kind Regards,Sayamon SittiritResort Manager
Gæstebruger
Villa med pool
Overnattede i aug. 2024
Par
5 anmeldelse
3.5/5
Slået op den 19. sep. 2024
The reception experience upon check in was very disappointing. We arrived late at night and the staff didn't behave very friendly, maybe his English wasn't very good and couldn't communicate, but he stopped us, rejected us with gestures and asked for proof of stay in this hotel. This experience ruined the rest of my stay. After we provided the reservation, he started checking in but felt he wasn’t happy to serve. During the check-in he has not confirm our room type, our durations. He ask us the sign a policy thing without explaiation. of course, i read it myself before signing. Basically there was no introduction to the resort and the surrounding at all or even a map. Anyway, upon arriving at the room he tried to show us around the room and said it was the pool and the room...ok ok...we gave him tips and let him go but then he probably thought he should have said more…What’s more, he took us to the bathroom and continued to introduce that there were cotton buds in the box! isn’t it funny! We had no idea where the breakfast location was or what facilities the resort had. We only found out there was a gym on our last day and wondered how other guests had bikes. Except the reception guy, the rest of team is ok. Great service in the breakfast restaurant, everyone is very friendly and nice, wonderful!! Not recommended their beachside restaurant at all in terms of food, environment and services!
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for taking the time to share your experience with us. We sincerely apologize for the disappointing reception you encountered upon check-in. Your feedback regarding the staff’s communication and overall demeanor is invaluable, and we will address this matter with our team to ensure improvements are made.We regret that the introduction to the resort and its facilities did not meet your expectations. Providing a welcoming and informative check-in experience is a priority for us, and we are sorry that this was not reflected during your stay.We appreciate your kind words about our breakfast team and will certainly share your compliments with them. Your comments regarding the beachside restaurant will also be taken into consideration as we strive to enhance our guests' dining experiences.Thank you again for your feedback, and we hope to have the opportunity to provide you with a more positive experience in the future.Kind Regards,Sayamon SittiritResort Manager
Zedah
Lagune Pool Villa
Overnattede i sep. 2023
Familie
17 anmeldelse
4.5/5
Fantastisk
Slået op den 13. okt. 2023
Excellent resort. The best and most courteous staff which is helpful in every way. The facilities and food - breakfast and the restaurants- outstanding. We had the greatest time. The villas are great with the private pools, All amenities are catered for. The beach is nearby with local food in reach as well as massage by experienced local ladies.
Oversæt
Svar fra overnatningssted: Dear Guest,I appreciate you taking time to post a review. We value your feedback and I was happy to hear that you had a wonderful stay with us.Thank you for sharing your feedback and I look forward to seeing you again.Kind Regards,Sayamon SittiritResort Manager
Anonym bruger
Sala Pool Villa
Overnattede i sep. 2023
Par
2 anmeldelse
5.0/5
Enestående
Slået op den 12. okt. 2023
Hotel staff are very friendly, the villa is just wonderful. The pool is very clean and big. The staffs are very attentive which offer cold water and towel when we use the pool. The beach and the pool is so nice which is very relex.
Oversæt
Svar fra overnatningssted: Dear Guest,I appreciate you taking time to post a review. We value your feedback and I was happy to hear that you had a wonderful stay with us.Thank you for sharing your feedback and I look forward to seeing you again.Kind Regards,Sayamon SittiritResort Manager
SusuKambz
Familievilla med 2 soveværelser og pool
Overnattede i apr. 2023
Familie
2 anmeldelse
5.0/5
Enestående
Slået op den 4. jun. 2023
I’ve never experienced such luxury with people that treat you like royalty and you can feel sincerity in their service. They do it from the heart in making sure that your stay in Anantara is well taken care of and ensuring you have the best time ever. That’s how I feel. I could not find any cons while staying here. Special thanks to my butler, Minnie. From day 1, she was the one who arrange the transport, the boat trip to the island, our food arrangement, she took care of it all. Even til the last day we check out, she made sure we have a place to rest although it’s past the official check out time. She even gifted a souvenir on our last day which was such a nice personal touch. The room was spectacular it comes with a private pool, the beach was very clean and blue, the breakfast spread was utterly delicious, the buggy guy was always very friendly. The reception guy Sonny even allowed us to have an early check in since we arrived quite early. Everyone was lovely. I dare say, this is the best vacation Ive ever had in my entire life. Not even paid to write this. I sincerely mean it. ❤️
Oversæt
Svar fra overnatningssted: Dear Guest,Thank you for choosing Anantara Mai Khao Phuket Villas as your holiday destination. It is wonderful for us to know that your stay experience was delightful. Your kind words are much appreciated by our team and we look forward to seeing you again.Kind Regards,Sayamon SittiritResort Manager
Gæstebruger
Familievilla med 2 soveværelser og pool
Overnattede i sep. 2023
Familie
100 anmeldelse
5.0/5
Enestående
Slået op den 22. okt. 2023
An amazing hotel with great service and good food. Would definitely return again in the near future.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for your stay and taking your time for writing the feedback. We are delighted to hear that you enjoyed your stay, we look forward to welcoming you back again soon.Kind regards,Nantaporn PumimasExecutive Secretary
MaliBasel
Overnattede i maj 2023
Familie
5 anmeldelse
5.0/5
Enestående
Slået op den 31. jul. 2023
The best choice in Thailand
Oversæt
Svar fra overnatningssted: Dear MaliBasel,Thank you for choosing Anantara Mai Khao Phuket Villas as your holiday destination. It is wonderful for us to know that your stay experience was delightful. We look forward to seeing you again.Kind Regards,Sayamon SittiritResort Manager
Gæstebruger
Sala Pool Villa
Overnattede i jun. 2023
Familie
1 anmeldelse
4.5/5
Fantastisk
Slået op den 2. aug. 2023
My butler dream was very helpful. Overall very good experience. However the hotel is a bit too far from the city centre
Oversæt
Svar fra overnatningssted: Dear GuestThank you for your feedback and choosing to stay with us at Anantara Mai Khao Phuket Villas. I am sorry to hear that you were disappointed with our location. However, I hope that you had a comfortable stay and much appreciate your comments on services provided by our team. Kind Regards,Sayamon SittiritResort Manager
Gæstebruger
Overnattede i mar. 2023
Solorejsende
2 anmeldelse
4.5/5
Fantastisk
Slået op den 27. apr. 2023
It was a great stay, nothing to complain. I enjoyed the service and a beautiful villa, nice breakfast with a spectacular view.
Though I think some things should be improved based on brand positioning and price range:
- Gym is very small, outdated, limited machines. You are not feeling like you want to workout there. (4 star hotel standards)
- Wi-Fi was terrible.
- Only one pool for adults and kids.
- Room service food is very standard (taste and serving).
If mentioned above are not your priorities you will enjoy staying there.
Oversæt
Svar fra overnatningssted: Dear guest,Thank you for choosing to stay at Anantara Mai Khao for your trip in Phuket and also the feedback in regards to our fitness facilities, Wi-Fi and in room service. I will certainly address and share this feedback to the team to get it improved. Once again thank you and we look forward to welcoming you again soon.Kind regards,Nantaporn PumimasExecutive Secretary
Svar fra overnatningssted: Dear Qianqian,Thank you for your thoughtful review and for choosing Anantara Mai Khao Phuket. We are delighted to hear that you have found a new favorite hotel in Phuket and that our location and facilities met your expectations.We appreciate your positive comments about our staff’s warmth and friendliness, as well as the Thai-style design of our rooms. It is also gratifying to know that you found our property clean and well-maintained.We take note of your feedback regarding the variety of breakfast options. While we are pleased that you enjoyed the Thai milk tea, we will review our breakfast offerings to ensure a more satisfying experience for our guests in the future.Thank you once again for your recommendation and for planning to stay with us again. We look forward to welcoming you back on your next visit to Phuket. Should you have any special requests or need assistance, please do not hesitate to let us know.Kind Regards,Sayamon SittiritResort Manager
Svar fra overnatningssted: Dear Lukeluke,Thank you for choosing Anantara Mai Khao Phuket Villas as your holiday destination. It is wonderful for us to know that your stay experience was delightful. Your kind words are much appreciated by our team and we look forward to seeing you again.Kind Regards,Sayamon SittiritResort Manager
Svar fra overnatningssted: Dear Guest,Thank you for choosing Anantara Mai Khao Phuket Villas as your holiday destination. It is wonderful for us to know that your stay experience was delightful. Your kind words are much appreciated by our team and we look forward to seeing you again.Kind Regards,Sayamon SittiritResort Manager
Svar fra overnatningssted: Dear Guest,Thank you for your feedback and choosing to stay with us at Anantara Mai Khao Phuket Villas. I am sorry to hear that you were disappointed with our location. However, I hope that you had a comfortable stay and much appreciate your comments on services provided by our team. Kind Regards,Sayamon SittiritResort Manager